Certificate in KPI Selection and Management for HR Professionals

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Defining and measuring SMART performance objectives and KPIs that are output or delivery-focused are essential to ensure the success of what HR delivers. When implemented correctly and linked back to the business strategy, this will also help create a performance culture to drive business success. Defining and managing objectives and KPIs is often difficult for managers, and in particular HR, where measuring the impact of HR services and initiatives is challenging, as they are mostly related to people. In the past, HR has not been particularly strong on measuring how they contribute to business success, but as people they are seen as one of the main means of competitive advantage in business. Today with the advancements within HR\People Analytics, HR departments are increasingly expected to measure HR operational performance, project implementation and employment measures. This course will cover how to define output-focused HR objectives and KPIs and show how to link these back to corporate objectives. You will explore how to use KPIs to manage what HR delivers and ensure that it is in line with business needs. You will also learn how to create a performance culture using well established tools such as the Balanced Scorecard, Visual MANAGEMENT AND MANAGEMENT BY OBJECTIVES. Who Should Attend The course is specifically designed for HR PROFESSIONALS AT ALL LEVELS FROM DIRECTOR THROUGH TO MANAGER AND HR PRACTITIONERS, depending on your involvement with KPIs. Benefits of Attending How to develop or enhance a performance culture, by applying corporate-wide objectives and KPIs, visual MANAGEMENT AND THE POTENTIAL USE OF INCENTIVES LINKED TO ADDED VALUE Understand the critical role of measuring and managing performance across the business Define objectives and KPIs that will ensure the delivery of HR initiatives and service levels, while delivering what the business needs Appreciate the power of the Balanced Scorecard and other performance models and how to use them in your business Develop, through practical exercises, objectives and KPIs that are output and delivery focused Association Continuing Professional Development (CPD) About CPD Established in 1996, The CPD Certication Service is the independent CPD accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally. CPD is the term used to describe the learning activities PROFESSIONALS ENGAGE IN TO DEVELOP AND ENHANCE THEIR ABILITIES AND KEEP SKILLS AND KNOWLEDGE UP TO DATE. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. Course Director Tom Raftery it’s all about people, DUBAI Tom Raftery has established a human capital consulting company – it's all about people – based in DUBAI, using his extensive experience in HR strategy, processes and systems, organisational design, leadership, change MANAGEMENT, and compensation and benefits. Prior to this, he was VP HR for Arc International, the world's largest glass and tableware manufacturer and was responsible for a workforce stretching from Japan to Africa, based in DUBAI. Tom has over 30 years' international HR experience and has spent over 18 years in the Middle East, including working at Board level with the Nazer Group in KSA and as a consultant with a local HR consultancy. Tom was the head of HR for a major division of British Aerospace, and HR Manager for a subsidiary of Sedgwick Forbes based in Athens. Tom has extensive consulting experience gained working for Towers Watson, Meirc, Arthur Andersen and his own consulting company. This experience covers all aspects of HR, large change MANAGEMENT PROJECTS, leadership development, and facilitation work with senior executives. Tom is now focusing on Human Capital Consulting, that involves listening to and understanding the client's needs and then developing appropriate solutions, along with the business case. This ensures that the solution adds value to the business. Tom has a degree in industrial sociology, an MBA from Warwick University and is a member of SHRM and CIPD. He has presented at various conferences in Europe and the Middle East and is an engaging facilitator and trainer. Tom has been awarded the Human Resource Business Professional (HRBP®), a global, competency-based credential designed to validate professional-level core HR knowledge and skills. Digital Certification Upon completion of this training course, participants will earn a digital badge. Earners of the KPI SELECTION & MANAGEMENT FOR HR PROFESSIONALS BADGE ARE ABLE TO ENHANCE PERFORMANCE CULTURE BY APPLYING CORPORATE-wide objectives and KPIs, visual MANAGEMENT AND THE POTENTIAL USE OF INCENTIVES LINKED TO ADDED VALUE. They are able to measure and manage performance across the business while successfully being able to implement the Balanced Scorecard and other performance models. Skills: Delivery focused KPIs, developing SMART objectives, directing employee behaviour, KPI mapping, promoting HR effectiveness, key HR ratios, visual MANAGEMENT Eligibility: Attend and participate in the 3 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence. Successful completion of the course assessment Available to: Seminar attendees Digital Badge FAQs Venue The Address Hotel, DUBAI Marina The Address Hotel, DUBAI Marina The Address DUBAI Marina Al Marsa Street DUBAI, UNITED ARAB EMIRATES Telephone: +971 4 436 7777 Fax: +971 4 436 7788 Course Fees Date 17 — 19 November 2019 Fee Before 08 September 2019 USD 2,995 Fee Before 13 October 2019 USD 3,495 Final Fee USD 3,995 Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and pass the assessment will receive a CERTIFICATE OF COMPLETION. Pricing excludes 5% VAT, which will be charged where applicable * Book and pay full fee for two colleagues and the third attends for FREE Not applicable in conjunction with corporate discounts Payment to be settled before start of the course to avail the offer This offer is not applicable on Early Bird Prices For more information, email Andy Watts on a.watts@informa.com REGISTER FOR THE COURSE Course Details CPE/CPD: 18 CPD UK Start Date: 17 Nov 2019 Duration: 3 Days Location: DUBAI Register For detailed information about the course. DOWNLOAD BROCHURE Conduct group trainings for this course in your company. IN-COMPANY TRAINING For more information and group discounts, call +971 4 408 2864 or email a.watts@informa.com Call Me Back Didn’t find the course you were looking for? Let our experts help you select the right training course for you. Fill the form below and we will be in touch with you shortly. Prefix * Prefix* Mr. Mrs. Ms. Miss Eng. 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