COURSE DESCRIPTION:The Certified IT Asset Manager (CITAM) Course is
aligned with the IAITAM Best Practices Library (IBPL). Attendees will
learn about the entire ITAM program and take with them the foundation
plan for starting or improving their organization’s ITAM program.
The intense four day Course with optional certification is packed full
of information and real-world experiences designed to make your ITAM
program more effective and efficient. The notable CITAM certification
will lend credibility to you and your ITAM program.
This Course addresses each of the Key Process Areas (KPAs) identified
within the IBPL. When combined, that empowers an organization and
maximizes the value of their IT ASSETS. The core Processes that
encompass the ITAM program will be reviewed and the pertinent projects
that will assist the organization in building a productive and
profitable business unit will be addressed.
COURSE TOPICS:
● Introduction to IAITAM
● Instructor Introduction
● Student introductions
● ITAM Code of Ethics
● Description of a Certified IT Asset Manager
● Overview of the ITAM Program
● Foundation Processes (Program, Project, Policies)
Communication and Education
● Description of Key Process Areas (KPA)
● How they relate to each other
● Why the KPA’s are necessary and how they will benefit
your organization
● Homework Assignment
● Homework Review
● Project Management
● Project Descriptions
● Homework Assignment
● Homework review
● Course discussion of Projects
● Roles and Responsibilities
● Homework assignment
● Homework review, Course Discussion on Projects and any
Outstanding Roles and Responsibilities and workflows from homework.
● Culmination Exercise: Bringing it all Together
● Class Discussion: What was learned from the Workflow
Activity?
● Exam Review
LEARNING GOALS:
● Report directly to a C level executive.
● Maintain the budget for all IT assets within the
organization.
● Establish guidelines and standards for the IT assets
within the organization.
● Identify and mitigate Risk associated with IT assets
within the organization.
● Maximize the value of the IT assets within the
organization.
● Establish Policies related to IT assets within the
organization.
● Coordinate with other departments as they interact with
the IT assets within the organization.
● Coordinate acquisitions of IT assets within the
organization.
● Build communication and educational paths throughout the
organization as related to IT asset Management.
● Coordinate projects as related to IT assets within the
organization.
● Research, comprehend, and communicate regulatory and
legislative issues as relation to IT assets within the organization.
● Establish guidelines and maintain all documentation as
related to IT assets within the organization.
● Identify, coordinate, and maximize the value of vendor
relationships as related to IT assets within the organization.
● Manage all tracking and inventory of IT assets within the
organization ensuring that each are properly identified and be
accounted for at all times.
● Create and manage repeatable Processes within each of the
Key Process Areas of the program to ensure maximum value and minimal
Risk for the organization and Goals are realized.
COURSE AGENDA:
DAY 1
● Introduction to IAITAM
● Instructor Introduction
● Student introductions
● ITAM Code of Ethics
● Description of a Certified IT Asset Manager
● Overview of the ITAM Program
● Foundation Processes (Program, Project, Policies)
Communication and Education
● Description of Key Process Areas (KPA)
● How they relate to each other
● Why the KPA’s are necessary and how they will benefit
your organization
● Homework Assignment
DAY 2
● Homework Review
● Project Management
● Project Descriptions
● Homework Assignment
DAY 3
● Homework review
● Course discussion of Projects
● Roles and Responsibilities
● Homework assignment
DAY 4
● Homework review, Course Discussion on Projects and any
Outstanding Roles and Responsibilities and workflows from homework.
● Culmination Exercise: Bringing it all Together
● Class Discussion: What was learned from the Workflow
Activity?
● Exam Review
WHO CAN ATTEND?
The primary purpose of this Course is to educate ITAM professionals to
manage IT assets while aligning with the organizational business
drivers that promote ROI, reduces Risk and increases productivity. By
attending this Course the attendee will be able to understand and
utilize the dependencies, relationships and benefits of the KPAs found
within an effective IT Asset Management Program; specify and define
the duties and responsibilities necessary to be an effective IT Asset
Manager; as well as be able to obtain and display an understanding of
the resources and commitment necessary to implement a fully functional
IT Asset Management Program.
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03/07/2020 Last update
Regus – Canberra City West, London Circuit
Canberra City West, Tower A, Level 5, 7 London Circuit, Canberra, 2601, ACT, AU