BUILD MORE EMPATHY INTO YOUR WORKJOIN US AT MELD STUDIOS FOR A
WORKSHOP ON HOW TO DO BETTER DESIGN RESEARCH.
Develop and practice your research skills. Add to your researcher
toolkit. Share learnings from the field.
This single day session follows the stages of a design research
project from framing, planning, recruiting, researching,
analysis-synthesis and sharing insights.
WHAT YOU WILL ACHIEVE AT THE END OF THIS WORKSHOP
*
IDENTIFY THE PURPOSE OF RESEARCH IN THE DESIGN PROCESS: data,
insights, knowledge and empathy
*
FRAMING THE RESEARCH CHALLENGE to inspire design and solve tricky
problems
*
PLANNING AND MANAGING RESEARCH including selecting methodologies,
participants to involve, recruitment, preparing materials such as
discussion guides
*
STRONGER RESEARCH PRAXIS including research activities and techniques,
participant pre-work, and tips for when fieldwork gets tricky
*
KNOWLEDGE AND SKILLS FOR ANALYSIS AND SYNTHESIS including making
meaning, identifying insights and reflexive techniques
*
STORYTELLING AND WAYS FOR SHARING INSIGHTS including narrative,
experience frameworks and behavioural archetypes
Total cost $500
WHO'S IT FOR?
This workshop is for those looking to do better research to help their
organisation understand people as customers, staff, citizens, etc.
This includes people researching in UX, innovation, marketing,
products, services, customer experience, startups, and in-house design
teams.
WHY LEARN FROM US?
*
OUR EXPERTISE IS RECOGNISED AND SOUGHT AFTER. We have delivered
thousands of hours of training in design. Our work wins prestigious
awards. Meld Studios, in collaboration with Queensland Government’s
One Stop Strategy and Implementation Office, won the 2018 Good Design
Award® of the Year for the project Growing Human-Centred Design
Across Queensland Government. Over the past year our people have been
invited to speak or deliver workshops across Australia, as well as in
Czech Republic, India, China and the U.S
*
WE SUPPORT AUSTRALIA’S LARGEST ORGANISATIONS. We work with many of
Australia’s private and public organisations using Service Design to
help them tackle their biggest challenges.
*
WE LOVE TO SHARE WHAT WE’VE LEARNED. We continually evolve our
approach and we love to share what we’ve learned along the way. We
use real-life examples and encourage others to share their experiences
and questions.
ABOUT MELD STUDIOS AND THE WORKSHOP TEAM
Meld Studios is an award-winning design company with studios in Sydney
and Melbourne. Our mission is to improve the everyday lives of people
as they interact with the world around them.
We focus on industries and organisations that form the fabric of our
society, working with their staff, customers and communities to
improve what they do.
We have helped 150 organisations across 15 industries to put better
services and experiences out into the world. We do this through
service design, capability building, and organisation design.
This workshop will be led by Paul Merrell and another of Meld Studios
highly experienced researchers.
If you have any questions about the WORKSHOP, please contact
events@meldstudios.com.au
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29/03/2019 Last update