DIAGNOSTIC SELLING: UNDERSTANDING YOUR CLIENT
Fundamental to the success of your relationship with your CLIENT IS TO
PLACE YOUR CLIENT’s needs at the very centre of every conversation.
We know that building deep rapport and UNDERSTANDING THROUGH
STRATEGIC, DIAGNOSTIC CONVERSATIONS ENABLES YOU TO POSITION SOLUTIONS
TO YOUR CUSTOMERS, rather than SELLING PRODUCTS. This workshop will
provide you with a structured methodology that can be personalised,
enabling you to foster and enhance real connections with CLIENTS.
Through this approach, you will be able to identify the needs,
challenges and future opportunities of your CLIENTS. In turn, you can
educate and challenge them with new ideas and perspectives, creating a
compelling and relevant solution based on insights into their
emotional and rational needs. Key take-outs include:
* Develop a structured yet personalised sequence for client
conversations
* Learn and practice world class questioning techniques to unearth
spoken and unspoken needs
* Frameworks for more effective influencing, persuasion and
storytelling skills
* Tips on handling objections and nightmare situations
* Recognising how to truly add value to your clients by making the
conversation all about them
_Please note: Workshop fee of $540.18 includes GST._
courses
workshop
728
Views
21/08/2018 Last update
Redacliff Place, South Bank, Spring Hill, Normanby, City of Brisbane, QLD, 4102, Australia