This insightful half day workshop unpacks what people are good at –
what are their strengths and why playing to those strengths makes a
real DIFFERENCE IN HOW PEOPLE AND THEIR ORGANISATIONS PERFORM. The
course also recognises that human beings are not perfect and provides
strategies for discovering areas for improvement and developing ways
to improve.In addition to becoming more self-aware, participants will
also learn to spot and encourage the strength development in others
leading to better engagement, improved well-being, reduced stress and
greater life satisfaction overall.
Research has proven that the simple act of expressing gratitude is a
powerful means of making employees feel valued. The course will give
participants an understanding of how to create a culture of gratitude
and how as individuals they can cultivate their own personal habit of
gratitude.
Organisations exist to serve others. The course gives participants a
simple and effective tool to ‘get into the shoes’ of their
customers to understand what they are thinking and feeling in their
customer journey.
LEARNING OUTCOMES
* Engage and Develop People
* Self-Development
* Outcome Orientation
* Value Diversity
* Deliver Results
* Increased Collaboration
* Solve Problems
* Engagement and performance
* Influence and Negotiation
* Communicate Effectively
COURSE OUTLINE
IDENTIFYING DIFFERENCE AS OPPORTUNITIES - Lesson 1
THE STRENGTH OF DIVERSITY AND THE DIVERSITY OF STRENGTHS
* Introduction
* Recognising your Strengths and Preferences
* Your Leading Dimensions Profile (LDP)
* Reflection
IDENTIFYING DIFFERENCE AS OPPORTUNITIES - Lesson 2
STRENGTHS BASED ON MANAGEMENT
* Spotting the Strengths in Others
* Developing Strengths
* Dealing with Weaknesses
* Reflection
IDENTIFYING DIFFERENCE AS OPPORTUNITIES - Lesson 3
THE POWER OF GRATITUDE
* What the Research Says
* Creating a Culture of Gratitude
* Cultivating your own Personal Habit of Gratitude
* Reflection
IDENTIFYING DIFFERENCE AS OPPORTUNITIES - Lesson 4
CUSTOMER STORIES
* What We Exchange with Customers
* Developing Strengths
* A lesson from the Bard
* Reflection
culture
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22/11/2019 Last update