At Savvy Dentist we know that FRONT DESK TEAM MEMBERS ARE THE REAL
UNSUNG HEROES! A successful front desk is at the epicentre of a truly
thriving practice.
It's the one role that requires smooth synchronicity across multiple
areas of the business. From fostering practice values, delivering on
patient expectations. supporting those trusted with clinical care, to
juggling the roster, team communication, tracking numbers, delivering
on targets, turning inquiries into bookings, and keeping the peace!
Sound familiar?
In this Savvy Dentist Workshop our team will share tried and tested
systems that have worked in real life to make Front Desk team members
more confident and organised, more productive, more satisfied and less
stressed!
We will teach you to create clarity, and build in structure and
systems to hone your communications and get you executing with
confidence, so you get results .
Here is some of what we will cover:
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WHY THE FRONT DESK IS THE EPICENTRE OF A TRULY THRIVING PRACTICE
*
THE REAL FUNDAMENTALS OF FRONT DESK SUCCESS
*
OWN THE PHONE: NEVER LOSE A NEW PATIENT BOOKING. NEVER!
*
CHOREOGRAPH A TRULY AMAZING EXPERIENCE FOR EVERY PATIENT
*
HOW TO FOSTER POSITIVE RELATIONSHIPS WITH PRACTICE OWNERS AND
CLINICIANS
*
ASK ANYONE ANYTHING: WHEN AND HOW TO HAVE REWARDING CONVERSATIONS
*
THE 3 R'S OF MARKETING
*
THE LANGUAGE OF MONEY - HOW TO EASILY DISCUSS FEES AND MONEY
*
HOW TO DRIVE A COLLABORATIVE TEAM APPROACH TO MAX YOUR PATIENT
RETENTION
*
HOW TO BUILD AWESOME TEAM SPIRIT
*
DEALING EFFECTIVELY WITH THE UNEXPECTED AND THE UNREASONABLE!
*
RUN DYNAMIC MEETINGS AND HUDDLES
*
SET YOURSELF UP FOR A TERRIFIC DAY. EVERYDAY! PLAN, PREPARE,
PRIORITISE, PLAY...AND ENJOY THE PEACE!
This workshop will be a game changer for anyone working the Front
Desk. This is a Savvy Dentist Event. Attendees will benefit from the
renowned Dr Jesse Green - Savvy Dentist Systems, Templates, Frameworks
and Learnings, but hear the real juice from those in the know who work
within our Savvy Dentist Team delivering Front Desk outcomes for our
coaching clients.
YOUR PRESENTERS ARE OUR VERY OWN DENTAL RECEPTION SPECIALIST SUE
SANDLES AND our Front Desk/Practice Manager Coach, Mel Thompson.
Space is strictly limited. So book now to ensure you don't miss out!
_Event registration is NOW OPEN until 5 pm on Friday 19th June 2020 OR
UNTIL SOLD OUT._
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FAQs
WHEN AND WHERE WILL THE EVENT TAKE PLACE?
This one day event will be held on Thursday 13th August 2020 and again
on Saturday 15th August 2020 at Rydges South Bank Brisbane, 9 Glenelg
Street South Brisbane QLD 4101. Plenty of Paid Parking is available
on site. You can phone Rydges to check on parking availability
on (07) 3364 0800 or if you have any questions regarding
accommodation, or public transport options to and from the venue.
WHAT TIME DO WE START AND FINISH?
Registration and FREE BARISTA COFFEE is from 8.30 am and we kick off
at 9.00am sharp, and finish by 5.00pm.
IS CATERING INCLUDED?
Yes, the event is fully catered. Morning Tea and a Hot - Cold Buffet
Lunch and Afternoon Tea is provided by us here at Rydges and includes
additional food selections such as gluten-free, allergy specific,
vegetarian and vegan options. You will be able to list any food
preferences in your registration when you are processing your booking.
But please feel free to call us on 1300 66 83 84 if you have any
questions.
WHAT SHOULD I BRING?
Just yourself, and a willingness to do the work while youre in the
room so you can walk out with results, not just a big to-do list.
Everything you need on the day will be provided by us - parking, food,
workbook, pens, paper and of course lots of Fun! If you tend to feel
a little cold in air conditioning then just bring a jumper, or wear
layered clothing.
WHERE SHOULD I PARK?
There is easy access to plenty of paid onsite parking at Rydges. The
venue is also easily accessible by public transport.
WHERE SHOULD I STAY?
Where-ever you're comfortable. The venue where we are holding the
event offers a variety of accommodation options in different room
formats. If you require accommodation you can phone the venue, Rydges
on (07) 3364 0800.
WHO CAN I CONTACT IF I HAVE ANY QUESTIONS?
Contact Mel at boardroom@drjessegreen.com or by phoning 0452 247 006.
We are here to help you!
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14/08/2020 Last update