COURSE OVERVIEWBecome EmotionWise™: Wiser with Emotions and Smarter
with People.
Human beings are emotional creatures. We may think with our heads.
Ultimately though we all act and react from our hearts.
We like to think otherwise, but no amount of thinking will make it so.
The decisions, reactions and ultimately results we see in our outer
world, are primarily driven by our inner feelings. We can be endlessly
tossed in the surf of our ever-changing emotional state OR we can
learn to skillfully ride the waves of our emotions with grace and
resilience.
This course takes people through a step by step process to harnesses
the power of Emotional Intelligence (EQ) and better understand, lead
and influence themselves and others. It provides the tools to improve
communication, optimise connection and enhance collaboration.
Be EmotionWise™ provides you with evidence-based yet practical
skills in Emotional Intelligence (EQ) and Positive Leadership that can
be immediately applied.
Are you ready to move away from outdated thinking and management
practises ?
Are you ready to become an emotionally wise leader who engages with
people first?
Are you ready to lead from your head AND heart ?
Your newly acquired skills will enhance all of your business (and
personal) relationships enabling you to be one of a new generation of
influential EmotionWise™ Leaders who lead with emotional insight,
confidence and influence.
COURSE CONTENT
INTRODUCTION
• The EQ Equation
• The Emotional Intelligence model
SELF AWARENESS
• Your EQ Archetype
• Unwritten Ground Rules
• Beliefs, Bias and bad Behaviour
SELF-MANAGEMENT
• Hijack Negotiation
• Your Mindful Edge
• Charging Your Battery
SOCIAL AWARENESS
• Do you see what I see? Perceptions, Projection and Power
• Display Rules and Cultural Diversity
• Using Empathy as a Superpower
RELATIONSHIP MANAGEMENT
• It’s a Matter of Trust
• Emotional Contagion
• Powerful Listening from Head and Heart
• Don’t be Shifty
WHAT YOU WILL GAIN
Be EmotionWise™ provides you with skills to work wiser with emotions
and smarter with people.
• Trust yourself and use your emotions wisely to achieve desired
outcomes
• Step back from emotionally charged situations and make decisions
gracefully and objectively
• Deal with conflict, responding calmly instead of reacting with
frustration
• Build trust, engage and motivate people
• Minimise and repair damaged relationships
• Break down silos of ‘us and them’ to enhance collaboration and
teamwork
• Influence positive behaviours and draw out the best in people
• Respond flexibly and effectively to a continuously changing and
challenging environment
PREREQUISITES
This course requires no formal previous experience.
This course does invite you to be willing to show up and be fully
present, challenge your prevailing views, engage in ideas with
thoughtfulness and curiosity and connect with people with compassion
and kindness.
FORMAT
The Program is founded on the four quadrant Emotional Intelligence
model and draws from evidence-based research and thought leaders in
the fields of Emotional Intelligence, Positive Psychology and Positive
Organisational Leadership.
It is a highly interactive program, applying adult learning and
training principles balancing experiential learning with personal
reflection.
A key priority is the focus on activity-based learning and practising
relevant EQ skills that can be immediately implemented at work.
YOU MAY EVEN BE ASKED TO PUT YOUR PHONES AWAY WHILE SESSIONS ARE
RUNNING … !!
Course numbers are capped to optimise engagement, learning and
outcomes.
COURSE INCLUDES
• Experienced Professional Speaker | Facilitator for the full day
• A hard copy of the Be EmotionWise™ Handbook
• EQ Archetype self assessment
• Morning Tea, Lunch and Afternoon Tea
• EQ Roadmap action plan
• Evaluation
• eCertificate of Completion
WHO SHOULD ATTEND ?
Leaders, supervisors, team members, managers, entrepreneurs and
change-makers who are committed to growing personally and
professionally and desire to become effective positive influencers who
draw out the best in people.
COURSE DETAILS
Format: Full Day
Date: Thursday 2 April 2020
Time: 8:45am – 4:30pm
Location: Adelaide Royal Coach . 24 Dequetteville Terrace, Kent Town
SA 5067
Contact: nicola@nicolalipscombe.com; +61(0) 410 717 265
Event Image: Street Artist -Vans The Omega. Photographer - Nicola
Lipscombe
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03/04/2020 Last update