YOUR RIGHTS IN AGED CARE – UNDERSTANDING THE NEW CHARTER OF AGED
CARE RIGHTS AND HOW IT WILL EMPOWER AND PROTECT YOUFrom the 1 July
2019, the Australian Government is introducing a new and simpler
Charter of Aged Care RIGHTS_ _(the Charter). The Charter will make it
easier for you, as an aged care consumer (an older person receiving
aged care services), your families and carers to understand what you
can expect from an aged care provider, regardless of the type of aged
care you receive. The Charter places you, as the consumer, at the
centre of care by giving you choice and recognising your right to
be treated with respect. It acknowledges that identity, culture and
diversity are to be valued and supported. Providers have
responsibilities to sign the Charter, assist you to understand the
Charter and give you the option of signing it too. Consumers can play
an important role in the delivery of high quality care and services.
Meeting your consumer responsibilities helps the provider to work with
you to get the care and services that best meet your needs.
The purpose of this event is to educate attendees about the new
Charter of Aged Care Rights. By attending this event attendees will
learn:
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Why having rights is important
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What the new Charter means for you
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What signing the Charter means
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How to claim your rights in a confident manner
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The importance of consumer responsibilities
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Where to go for help and assistance
EVENT FORMAT
Content will be delivered in 1.5 hours, however, please allow 2 hours
in total for questions, discussion, and a light morning tea.
WHO SHOULD ATTEND THIS EVENT?
‘Your rights in aged care – Understanding the new Charter of Aged
Care Rights and how it will empower and protect you’ is for older
people receiving or about to receive Australian Government funded aged
care services and their families and or carers. This includes those in
residential care and those receiving care in the home.
WHO IS OPAN?
The Older Persons Advocacy Network (OPAN) provides free, confidential
and independent advocacy support, information and education to older
people, their families and carers across Australia. OPAN’s
knowledge, expertise, relationships and geographical reach supports
thousands of recipients, and potential recipients, of Commonwealth
funded aged care services to understand their rights and have a voice
in exercising them.
For further information or to request support of an advocate please
visit: https://opan.com.au/advocacy/what_is_advocacy
[https://opan.com.au/advocacy/#what_is_advocacy] or phone free call
1800 700 600.
FURTHER INFORMATION ABOUT THIS EVENT
Please RSVP via the 'Register' button above. If you are unable to
register for this webinar via this event page, please phone 1800 237
981 8am - 8pm (AEST) Monday to Friday.
A complimentary light morning tea and refreshments will be provided.
Free parking is available on site.
If you need to contact OPAN about this EVENT, please email:
enquiries@opan.com.au
Please see OPAN EVENTBRITE PAGE FOR OTHER
LOCATIONS: https://www.eventbrite.com.au/o/older-persons-advocacy-network-opan-17989068140
[https://www.eventbrite.com.au/o/older-persons-advocacy-network-opan-17989068140]
There is also an option to attend an online EVENT (webinar) if you
cannot make an EVENT IN PERSON. The online EVENT WILL TAKE PLACE ON 28
MAY AT 9:30am AEST. For further information or to register for the
online EVENT PLEASE
VISIT: https://www.eventbrite.com.au/e/your-rights-in-aged-care-consumer-webinar-tickets-61496475614
[https://www.eventbrite.com.au/e/your-rights-in-aged-care-consumer-webinar-tickets-61496475614]
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26/06/2019 Last update