Telecommunications Literacy for Community Workers - September, Marion

Telecommunications is an essential service, yet many people living on low income pay a "poverty premium", paying more for access to a lesser service. Complexity and change make it difficult for community workers to feel confident to offer help. ConnectEd's new half-day workshop for community workers gives you the opportunity to learn new information, clarify your understandings, and discuss the issues your clients may have with access to telecommunications. The workshop will explore: - Technology and Connectivity - Choosing a Plan - Understanding Bills and Usage - Hardship and Consumer Protection - Security - Accessibility