Course Description: Effective professionals have the ability to
directly influence the performance and success of their respective
organizations. But in order to do so, they must first master an array
of skills that may be unlike any they have ever used before. The
Professional Skills Boot Camp is designed to provide you with just
such expertise through an introduction to the competencies that they
must master in order to transform themselves into high-performing
servant leaders/practitioners. Course Topics: DAY 1 1. Leadership
Assessment 2. Leadership 3. Emotional Intelligence DAY 2 1.
Communications 2. Coaching/Mentoring 3. Conflict Management and
Dealing with Difficult People DAY 3 1. Time Management 2. Facilitation
and Negotiation 3. Change Management Course Outline: Leadership
Assessment ● Clarifying the differences between leading and managing
● Pinpointing the skills needed to be effective in each role ●
Understanding how to balance and improve the two skills sets
Leadership ● Building trust with others ● Using power efficiently
● Reviewing best practices of successful leaders Emotional
Intelligence ● Self-Awareness ● Self-Management ● Social
Management ● Relationship Management Communications ●
Communication channels ● Communication models ● Communication
methods ● The Power of Listening Coaching/Mentoring ● Coaching
models ● Mentoring models ● Providing feedback Conflict Management
& Dealing with Difficult People ● Preferred conflict management
styles ● A step-by-step conflict resolution process ● Strategies
for handling conflict Time ManagementFacilitation & Negotiation ●
The concept of facilitation and how it differs from traditional
methods ● Facilitation tools and techniques; handling difficult
facilitating situations ● Preparing for a negotiation session ●
The win-win negotiated outcome ● Negotiation strategies and tactics
Change Management ● Readying the team/organization for change ●
Leading others through any type of change Assessments and Exercises
● Communicating Organization Direction ● Developing Key
Relationships ● Inspiring Others and Directing Operations ●
Developing the Organization ● Reinforcing Performance Course
Feature: Learning Objectives: Individuals certified at this level: ●
Analyze and understand personal business strengths and weaknesses●
Learn specific interpersonal challenges associated with software teams
and how to deal with them● Examine and assess current leadership
abilities● Review strategies for building trust, using power and
authority effectively, and how to develop others on a project team●
Improve self-awareness of emotional intelligence● Learn how to
overcome miscommunication between individuals and departments●
Determine strategies for how to prevent a negative employee’s
attitude from spreading to other employees● Learn how to self-manage
and lead software teams by example● Use creativity, quick thinking
and voting techniques to solve business problems● Demonstrate
competent communication and collaboration skills● Manage project
priorities and personal organization in complex projects● Perform a
gap analysis to begin development mapping● Create an Individual
Development Plan (IDP)● Tips and tricks to become self-motivated
when no one is cheering you on● Deal with difficult employees,
co-workers, suppliers or bosses● Cope with mistakes and failures by
turning them into learning opportunities● Minimize your weaknesses
and maximizing your strengths● Choose appropriate communication and
collaboration methods in a socially networked world● Appreciate
different perspectives and examining different sides of situations●
Cope with office politics, hidden agendas and changes● Learn how to
persuade others without manipulating or controlling● Investigate
specific challenges of business analysts and software developers
Certification: Once after the training you receive course completion
certificate from Mangates Who can Attend? Audience: This course is
designed for any professional who owns the responsibility for a
function, leads teams, manages people or simply wants to become more
effective in a professional environment. The immediately useful skills
taught in the course are a great benefit to: ● Project Managers –
both traditional and Agile● Agile ScrumMasters and Product Owners●
New Managers● PMO Managers/Directors● Experienced Professionals
who wish to enhance their skills● Team Leaders● Business
Analysts● Supervisors● Lead Testers and Developers● High
Potential Employees● Anyone who wants to improve their management
and leadership competencies Ticket Information Ticket Price Early bird
registration AUD 995 Standard registration AUD 1,195
culture
357
Views
02/07/2020 Last update