Creative Problem Solving Training Course

"LEARN TO BECOME PART OF THE SOLUTION."The PD Training Creative Problem Solving training course provides participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace. The PD Training Creative Problem Solving Training Course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem.  Learn key skills like questioning techniques, building affinity diagrams and word-chaining, solution evaluation and much more! Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Brisbane, Parramatta, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth. LEARNING OUTCOMES * Understand the complete process of creatively solving a problem. * Learn some key questions to ask when gathering information about a problem   * Take home tools to effectively determine what 'the problem is' * Learn to write concrete problem statements * Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method * Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting * Learn to perform a final problem analysis and then select a solution * Understand the why's & how's of refining & re-refining a solution shortlist * Learn how to identify the tasks & resources necessary to implement a solution * Understand how to evaluate & adapt solutions to reality COURSE OUTLINE CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 1  GETTING STARTED  * Workshop Objectives CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 2  THE PROBLEM SOLVING METHOD  * Introduction to Six-Step Process * Problem Definition * Information Gathering * Generating Possible Solutions * Analysing the Solutions * Selecting the Best Solution(s) * Planning the Next Course of Action CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 3  INFORMATION GATHERING  * Understanding Types of Information * Identifying Key Questions * Developing Criteria CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 4  PROBLEM DEFINITION  * Identifying the Problem * Determining the Scope * Writing the Problem Statement CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 5  BRAINSTORMING BASICS  * Creating a Creative Space * Setting the Ground Rules * Generating Ideas CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 6  GENERATING SOLUTIONS - PART ONE  * Logistical Solutions * Using Affinity Diagrams * Word Chaining CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 7  GENERATING SOLUTIONS - PART TWO  * Using the Box Method * Using the Looking through a different Lens * Using the Blink Method CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 8  EVALUATING SOLUTIONS  * Developing Criteria * Using Cost/Benefit Analysis * Group Voting CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 9  SELECTING A SOLUTION  * Doing a Final Analysis * Facts vs. Intuition * Refining and Re-Refining the Shortlist CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 10  PLANNING YOUR NEXT STEPS  * Identifying Tasks * Identifying Resources * Evaluating and Adapting CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 11  RECORDING LESSONS LEARNED  * Planning the Follow-up Meetings * Celebrating Successes * Identifying Improvements   CREATIVE PROBLEM SOLVING TRAINING COURSE - Lesson 12  WRAPPING UP  * Words from the Wise * Parking Lot * Action Plans and Evaluations *