Writing Skills for Business - 1 Day Course - Melbourne

As with any form of communication, the way you write is influenced by many variables including your unique knowledge, interests, skills, personality and emotions. This practical course will help you plan, organise and structure a range of business communication formats, whilst giving you the opportunity to expand your own personal writing style. This course is ideal for This course is ideal for people who want to improve their written communication skills when writing business correspondence including letters, emails, memos and short reports. What you will learn Implement a prewriting plan in order to meet the desired objective of the correspondence. Apply professional layout, format and development of content. Use words and phrases that will improve the comprehension of your message and ensure a positive tone. Adopt techniques to proofread your document for spelling, punctuation and grammar. Use the four-step writing process as a framework for business correspondence. Topics covered in this training course Principles of business writing The three main principles you need to consider. Personal needs analysis Identify opportunities for improving your business writing. The four-step writing process A framework to work from when writing any type of document. Planning to write Tools for planning and idea generation, including constructing a mind map and how to make a flowchart. Writing the draft Ensure the layout and format of your document are visually appealing so your message is clear. Developing content Ensure your message is concise, with the right level of detail and a logical flow from one point to another. Developing the message A framework and formula for delivering good news or bad news, or making a request. Edit and revise Ensure you have addressed your purpose from the reader’s perspective and avoid common pitfalls. Word and language Use ‘plain English’ business writing methods to ensure your document is simple and direct. Ensuring a positive tone How using positive words and phrases lifts the tone and removes some of the associated negativity. Proofreading Suggested techniques for proofreading your document to ensure you make the right impression. Punctuation and spelling essentials Tips to improve your spelling and punctuation over time. Introduction to short reports Understand the typical components of a short report and how to apply the four-step writing process.