Responsible Service of Alcohol (RSA) Certificate

An approved Responsible Service of Alcohol (RSA) certificate allows participants to serve alcohol in cafes, restaurants and bars. Completing an approved Responsible Service of Alcohol (RSA) certificate gives participants the skills and knowledge to contribute to a safe and enjoyable environment in licensed premises. Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences. The RSA program covers a range of topics including: - problems associated with excessive consumption - alcohol and the law - the question of who is responsible for RSA - facts about alcohol - improving the atmosphere of your premises - handling difficult customers. On completion you will receive a Victorian Responsible Service of Alcohol (VCGLR) Certificate.