SOME IMPORTANT THINGS YOU NEED TO KNOW AND FREQUENTLY ASKED
QUESTIONS:WHAT DOES MY REGISTRATION INCLUDE?
* Entry to 2-day workshop
* All lunches, refreshments, morning and afternoon teas
* Networking drinks on conclusion of Day 1
* Full course material
* Post-workshop access to the community - at any time during the year
we will introduce you to organisations and/or people in the
Reliability community that you'd like to connect with
WHAT FEES AM I BEING CHARGED?
If you select to "Pay by invoice" your registration will incur a $2.00
booking fee (the fees displayed for each registration type will adjust
once your payment option is selected).
If you pay by credit card your registration will incur a 2% processing
fee + a $2.00 booking fee.
WHEN WILL I RECEIVE MY INVOICE / PAID TAX INVOICE?
The Eventful Group operates independently of Eventbrite. It generally
takes around 2-3 working days for an invoice/paid tax invoice to be
generated following registration on Eventbrite.
MY CREDIT CARD WON'T PROCESS IN EVENTBRITE, CAN I STILL PAY USING MY
CARD?
Yes! Please select PAY BY INVOICE during the registration process,
then call our office on +61 2 9955 7400 and we can process your card
payment over the phone.
CAN I PAY BY ANOTHER METHOD?
Yes. If your company would rather issue a purchase order instead of
using a credit card just click on 'Register' above, and during the
registration process you will be able to select Pay by Invoice.
Please be aware that all invoices need to be settled before attending
the conference.
CAN I UPDATE MY REGISTRATION INFORMATION?
Yes, just call or email.
IS MY REGISTRATION TRANSFERABLE?
Yes. If you are unable to attend, you can transfer your registration
to someone else in your team, just call or email.
CAN I CANCEL MY REGISTRATION?
CANCELLATION BY YOU:
If:
a) you have registered to attend the event; and
b) you have received from us a corresponding invoice for that event;
and
c) you later choose to cancel your attendance at the event,
you will still be liable to us for the full amount of the fees set out
in the relevant invoice.
In circumstances where you have already paid the full amount of the
invoice at the time of your cancellation, no refund will be given.
CANCELLATION CREDITS: For cancellations made in writing prior to and
up to the day of the Event the Fee may be converted to credits.
Cancellations occurring more than 14 days prior to the Event date will
receive credits equal to the Fee less 15% of Fee to cover
administration costs. Cancellations occurring less than 14 days,
inclusive of the Event date, from the Event date will receive credits
equal to the Fee less 25% of Fee to cover administration costs. Credit
notes are not transferrable to any other event except the event for
which this credit note has been issued and will expire one year from
the date of issue.
POSTPONEMENT OF THE EVENT:
a) If for any reason we decide to postpone the event, then we will:
i) commit to rescheduling the same event within 9 calendar months; and
ii) notify you by email of the rescheduled event date as soon as
practicable (but noting that this notification must be provided to you
at least 12 weeks in advance of the date of the rescheduled event)
iii) In the unlikely scenario that we fail to reschedule the event
within 9 calendar months, we will provide you with a full refund of
the fees paid towards the original event.
CANCELLATION BY US:
It may be the case that due to certain unforeseen circumstances we
need to cancel the event completely. In circumstances where we are
obliged to cancel the event, you will be entitled to a full refund of
any prepaid fees.
All cancellation requests need to be directed
to aupssales@theeventfulgroup.com
Please note that The Eventful Group Pty Ltd reserves the right of
admission.
TO CONTACT THE EVENTFUL GROUP
Call us at +61 2 9955 7400
Email general enquiries, sales and cancellation questions to
aupssales@theeventfulgroup.com
Email registration questions to aupsrego@theeventfulgroup.com
Visit us at www.theeventfulgroup.com
[http://www.theeventfulgroup.com/]
TERMS AND CONDITIONS
For Terms and Conditions of event attendance, please click HERE
[https://www.plannersschool.com.au/terms-and-conditions/].
THE EVENTFUL GROUP PTY LTD PRIVACY COLLECTION STATEMENT
The Eventful Group Pty Ltd ABN 64 093 121 692 ('we', 'us' or 'our')
collects personal information about you in order to register you for
an event you are attending, keep you up to date with details of our
events and to connect you with other event attendees and our sponsors
(provided you consent) and for purposes otherwise set out in
our Privacy Policy
[https://www.plannersschool.com.au/privacy-policy/]. This information
may be disclosed to third parties that help us deliver our services.
The Privacy Policy explains how we will collect, use, store and
disclose your personal information, the consequences for you if we do
not collect this information, and the way in which you can access and
seek correction of your personal information or complain about a
breach of the Privacy Act. To obtain further information, you can
contact us at +61 2 9955 7400 and findoutmoreau@theeventfulgroup.com.
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