The 12th Int'l Conference on Management and Service Science (MASS 2019)

The 12th Int'l CONFERENCE ON MANAGEMENT AND SERVICE SCIENCE (MASS 2019)   CONFERENCE DATE: October 26-28, 2019 CONFERENCE VENUE: GUILIN, CHINA Webiste: http://www.confmass.org/conference/MASS2019/ [http://www.confmass.org/conference/MASS2019/] Online Registration: http://www.confmass.org/RegistrationSubmission/default.aspxConferenceID=1163 [http://www.confmass.org/RegistrationSubmission/default.aspx?ConferenceID=1163] Contact: vivianddwang@sina.comThe 12th Int'l Conference on Management and Service Science (MASS 2019) will be held during October 26-28, 2019, at Guilin, China. This Conference will cover issues on Management and Service Science. It dedicates to creating a stage for exchanging the latest research results and sharing the advanced research methods in related fields. This conference has been held successfully in suzhou, Shanghai, Beijing etc. for so many years.  Publication and Presentation Publication: Open Access Journal，please contact us for detailed information Index: CNKI and Google Scholar   Note: If you want to present your research results but do NOT wish to publish a paper, you may simply submit an Abstract to our Registration System. If you wish to serve the conference as an invited speaker, please send email to us with your CV. We'll contact with you asap. Contact Us Email: vivianddwang@sina.com  Tel: +86 - 15527426990  QQ: 3025797047  WeChat: 3025797047 Conference Topics The CONFERENCE IS SOLICITING STATE-of-the-art research papers in the following areas of interest: MANAGEMENT SCIENCE Accounting and financial information systems Management Auditing and IT Governance  Business strategies and information systems Creative and digital arts technology Decision Support System E-Business Systems E-Commerce Platforms & Models  E-Government E-Learning Enterprise Information Systems Financial Management Human Resource Management Information and Communication Technology Management Information systems planning and management  Intellectual Property Right and Patent Inventory Optimization Knowledge Management Knowledge-based systems or expert systems  Logistics Systems Management  Management of Technology in Small and Medium Enterprises Management System Simulation Object-oriented enterprise modelling Operational Management Platform and Shared Economy Project and Program Management Public Policy Management Quality Control and Reliability Management  R&D Management Resource Management Risk Management Security management and technology Social Networking & Application Software agents and intelligent agents Software for business and management Supply chain and logistics management Technological Alliances, Mergers and Acquisitions Technology Management Technology Transfer, Marketing and Commercialization   SERVICES SCIENCE Business Service Analysis, Strategy, Design and Deployment Business service process modeling and design Business-to-Business Service Control Case Studies in Services-Centric Business Models Consumer/customer service experience Customer relationship management Healthcare Services Mobile Service Computing Quality of Services (QoS) and Cost of Services (CoS) Service Delivery, Deployment and Maintenance Service Service demand forecasting, pricing, and planning Service Innovation and Design Service Interaction Patterns Service Level Agreement (SLA) Service Management, Operations, Engineering, Design, and Marketing Service Modeling and Implementation Service optimization methods Service oriented requirement engineering Service Research, Education, and Practice Service Revenue Models and Utility Computing Service Security, Privacy and Trust Service system modeling, simulation and analysis Service Theories and Development Service-Oriented Architecture (SOA)  Services Engineering Practices and Case Studies Smart Cities and Public Services Software Service Engineering