Smart Hospitality: Enhancing The Guest Experience

ABOUT SMART HOSPITALITY: ENHANCING THE GUEST EXPERIENCE On 16th May 2019, Thursday, in Hong Kong, Chinaccelerator (SOSV) in partnership with Portier and ATIOM, is excited to announce our very first Guest Experience event titled "Smart Hospitality: Enhancing The Guest Experiences" in Hong Kong!  Engage in high-quality discussions with thought leaders in the Hospitality sector that will set the scene for the future of the hospitality sector. Discuss how innovation can make a difference, especially with an ever-changing set of travellers.  This event is for GMs, C-suite Executives from the Hospitality Sector in Hong Kong.  ABOUT THE SPEAKERS Brett Henry, President Director at MG Group Shanna Lee, Director of GUEST EXPERIENCES AT EAST Jonathan Csanyi-Fritz, Sales Director at Luxe City Guides Ltd.  Deniz Tekerek, CEO of Portier Matthew Spriegel, CEO of ATIOM Yaron Jacobs, Managing Director at LKF Xcite Andre Lense, Operations Manager at Beef & Liberty, Greater China Restaurant Group ( GCRC ) SCHEDULE 16.45 - 17.00: Registration 17.00 - 17.10: Opening & Introduction 17.10 - 17.30: Keynote session: Applying a Transformation Mindset to the Future of the Hospitality sector - Brett Henry 17.35 - 17.55: Panel Discussion: Guest Engagement:  Past vs. Present; The Role of Technology in Enhancing, not Replacing Staff 18.00 - 18.10: Fireside Chat: Can Tech & White-Glove Service Co-Exist? 18.10 - 18.30: Panel Discussion: Where has the Romance Gone? A Perspective on the Changing Role of Hotel Staff in the Age of Digitalization 18.30 - 20.00: Networking Venue: The Executive Centre, Level 43, 3 Garden Road, Champion Tower, Central, Hong Kong If you have any questions, contact us at wilbert.lim@sosv.com Thank you.