BUILDING TRUST & CONFIDENCE IN A SERVICE PROVIDER – How to hand your
project to strangers and TRUST THEY WILL BUILD WHAT YOU NEEDEvent
Description
This event emerged in response to the dozens of horror stories we’ve
heard from startups and small businesses that have attempted to
outsource software/product development and subsequently run into
challenges. In some cases, those challenges were fatal for the
company. We want to help. Outsourcing is hard. There is no magic
checklist that is going to make everything run smoothly but there are
folks, like Eric Byron, with vast experience in IT outsourcing who are
willing to share their stories and experiences to help you avoid
costly mistakes.
Who Should Attend?
If you are just starting the process of looking for an IT Service
Provider, have already engaged, or are further along in development,
and still don’t feel comfortable or in control of the process and
relationship with your vendor, you should attend this workshop.
Agenda
Each of the speakers will take 10 – 15 minutes to share their
stories and some of the lessons they have learned with regards to
their IT outsourcing experiences, followed by a 20 minute panel
discussion. 15 minutes for open Q&A will conclude the session.
Speakers
ERIC BYRON
Eric Byron is a freelance IT Consultant and Educator who has more than
25 years of experience in IT. He has worked on both sides of the IT
outsourcing equation, leveraging development teams in Asia when he
worked for EA in the US, and later when he managed one of those
vendors for 5 years, handling projects from China for companies all
over the world. He has seen the good and the worst of IT outsourcing
and will share practical advice on how to avoid costly mistakes.
Originally from the US, Eric’s career began in stage management and
later IT at Walt Disney World in Orlando, Florida.
SERENA PAU
Serena is a "Generation Now" startup founder. Her first venture is
Ozmo (www.ozmo.io), an Internet of Things device that helps people to
stay hydrated and motivated, used outsourced hardware and software
development teams both China and India. She is also currently Head of
Product Management at CLP’s Innovation Hub, a startup within CLP
that is currently looking to work closer with early-stage companies on
enterprise level products to deliver energy solutions for its clients.
Serena earned a degree in German and Marketing from Oxford Brookes
University in Oxford, England.
JENS WERNBORG
Jens has over 20 years of experience related to sourcing and
outsourcing with companies in Hong Kong, China, India and Sweden
across a wide range of industries. His current consulting firm has
built up specialties in numerous core service areas including digital
solutions, market intelligence, change management, business process
outsourcing and supply chain management. He is also the Hong Kong
Chapter Co-Director for Startup Grind. Jens arrived in Hong Kong
during the Dot-Com boom in 1998 helping Swedish internet companies
establish themselves in Asia. Originally from Sweden, Jens finished
high school in the US and has master’s degrees in business and civil
engineering from the Stockholm School of Economics and the KTH Royal
Institute of Technology, respectively.
Moderator
MICHAEL KERR
Mike is a Partner at Ameyethon and the Director of Marketing at
Gamatech, a Hong Kong-based cybersecurity firm focused on access and
identity management. He was formerly the Program Manager for Cohort #1
of the Betatron Startup Accelerator and VP of Business Dvelopment for
Cherrypicks. For most of his early career he was a programmer and
consultant for two early-stage companies developing financial software
in Canada. For too long he worked for variety of banks and other
financial institutions. In 2009 he came to Hong Kong where he found
sanctuary in the burgeoning startup community, in roles that included
CTO and co-founder of a gaming-related startup. Mike holds a BS in
Computer Science from the University of Guelph and an MBA from the
University of Western Ontario.
culture
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18/09/2019 Last update