CREDIT MANAGEMENT : Effective Credit monitoring and collection in Malaysia

CREDIT MANAGEMENT  :  MONITORING AND COLLECTION WITH SPECIAL REFERENCE TO MALAYSIAN LAWS. TARGET GROUPS:   CREDIT MANAGERS,  CREDIT OFFICERS,  ACCOUNTANTS AND MARKETING MANAGERS DURATION:  TWO OFFICE DAYS KEY BENEFITS OF THIS COURSE To manage sales credit and collection effectively COURSE OBJECTIVES * to improve the efficiency of credit management * To improve debt collection through various means * To monitor and control credit costs and risks. COURSE CONTENTS * The purpose and justification of credit sales in business * The approval criteria and credit control. * Relationship with the credit customers * Credit costs in practice and the laws * Credit Agreement  --terms and conditions * monitor and debt collections * debt collection through the phone * debt collection through collection agencies * To appoint lawyers and court action TRAINING APPROACH * Power point presentation * calculate costs with excel templates * Case References * Role plays in telephone techniques * Training notes