WHY ITSM AND ENTERPRISE ARCHITECTURE NEED TO GET INTO BED WITH EACH
OTHER
ORGANISATIONAL ENTERPRISE ARCHITECTURE PRACTICES OFTEN OPERATE IN
ISOLATION FROM THEIR SERVICE MANAGEMENT COUNTERPARTS. THIS CAN LEAD TO
A LOT OF DUPLICATION AND WASTE AS BOTH TEAMS DEVELOP SERVICE
ARCHITECTURE IN PARALLEL WITHOUT BEING COGNISANT ABOUT THE OTHER
TEAM’S EFFORT. THE RESULT IS A LOT OF UNNECESSARY NOISE FOR THE END
CUSTOMER, MIXED WITH FRICTION BETWEEN THE TWO TEAMS
THERE IS A STRONG USE CASE FOR INTEGRATING EA AND ITSM ARCHITECTURE
CAN BE PLANNED AND IMPLEMENTED WITH A COORDINATED AND INTEGRATED
METHOD. ITSM AND EA TOGETHER ENHANCE THE SYNERGY BETWEEN PEOPLE,
PROCESS, BUSINESS, TECHNOLOGY, AND INFORMATION.
DURING THIS SESSION, ANTHONY MCMAHON, A RECOVERING EA WITH A
FOUNDATION IN ITSM, WILL EXPLAIN WHY THE TWOPRACTICES NEED TO BE
CLOSER ALIGNED AND PRESENT A STRATEGY FOR HOW TO ACHIEVE THIS.
DELEGATES WILL HEAR ABOUT:
1. THE COMMON THEMES BETWEEN ITIL AND TOGAF
2. WHY IT'S IMPORTANT TO KEEP BOTH TEAMS CLOSE
3. HOW TO BUILD A STRATEGY TO ACHIEVE ALIGNMENT
SPEAKER
ANTHONY MCMAHON IS AN IT PROFESSIONAL WITH EXPERIENCE IN BOTH SERVICE
MANAGEMENT AND ENTERPRISE ARCHITECTURE, HE HAS SET AND MAINTAINED
STRONG GOVERNANCE PROCESSES WHICH ENSURE SUSTAINABLE PRACTICES WITHIN
ORGANISATIONS.
PROGRAMME
4.00PM: REGISTRATION
4.15PM: PRESENTATION
5.00PM: NETWORKING
6.00PM: CONCLUSION OF THE EVENT
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23/08/2019 Last update