Our classroom TRAINING PROVIDES YOU THE OPPORTUNITY TO INTERACT WITH
INSTRUCTORS AND BENEFIT FROM FACE-to-face instruction.COURSE
DESCRIPTION:
These Business Etiquette training have been developed to help ensure
the people in your organisation are aware of the importance of meeting
common workplace standards. You may not be aware how certain
behaviours affect others within the organisation, and indeed how that
affects the business as a whole. Alternatively, it might be that
people need to have honest conversations with each other to ensure
they work together collaboratively.
The session will help you to build self-awareness and will highlight
the important parts of business etiquette and why it’s such an
important topic.
TRAINING COURSE CONTENTS:
As our day to day roles move from the static office based 9-5 jobs to
more flexible and remote working practices, it is becoming more
important that we focus on modern business etiquette to ensure
success. Whether it is in person or over email and telephone, it is
worth thinking about our social impact and behaviours on others to
ensure we work collaboratively and effectively.
This training have been designed to help you to think about how you ca
successfully build professional relationships in whatever environment
your work in. you are encouraged to think about how you already come
across, as well as how you can give feedback to others who perhaps
might need some extra support.
Why is running this building better work habits course a good idea?
Well, just imagine if you were better able to:
* Understand that business etiquette isn’t a fluffy “nice to
have” but an integral part of your organisation
* Think about what the impact the words they use have – both face
to face and over email
* Combat business jargon to help keep communication clear and simple
* Experience the power of listening, and understand that
multi-tasking is a myth
* Explore their own personal impact, and work to be present in all
interactions
* Demonstrate effective meeting management to optimise time and
resources
* Understand how to support others who, perhaps, may struggle with
business etiquette
* Ultimately these training allow you to nurture a workforce that is
better able to work smarter and accomplish both personal and company
objectives in an efficient and collaborative way.
COURSE TOPICS:
What Exactly IS Business Etiquette? – A chance to explore what
business etiquette means, as well as understand the importance of it
in our organisations
* Impact of the Words We Use – We will explore how our intention
can be very different to how a recipient interprets what we say or
write
* Email Etiquette – How we can use email in a smarter way, whilst
avoiding the dreaded business jargon we all use in our organisations
* The Power of Listening – A look at why we listen, and how
impactful empathetic listening really is
* Exploring our Personal Impact – An exploration of Patsy
Rodenburg’s “circles of energy”, which is linked to our own
personal resilience to ensure we achieve the personal impact we want
* Effective Meeting Management – A chance to analyse how much time
we spend in meetings, how useful that time is and how we can work
smarter to ensure time and resources are well spent
Supporting Business Etiquette in Others – Sometimes, others might be
unaware of the impact they have on others through poor business
etiquette. This section will look at why this might be, and how we can
feedback to these individuals in a supportive way
This Session is designed to be interactive and engaging.
COURSE FEATURE:
At the end of this Business Etiquette Training, you will be able to:
* Identify what we mean by business etiquette, and understand why it
is important in a business setting
* Explore email etiquette, and how we can get the best out of writing
more simply without the use of business jargon
* Experience the importance of listening, and understand the effect
of being distracted in the company of others
* Explore effective meeting management, to ensure you use your time
productively
* Understand what might get in the way of other people’s business
etiquette, and plan how we may support them in the future?
CERTIFICATION:
Once after the training you receive course completion certificate from
Mangates
WHO CAN ATTEND?
This could include; Team leaders, supervisors, managers, HR
professionals and anyone else involved in the management of people or
organisations.
music
sports
889
Views
10/08/2021 Last update
Regus - California, Los Angeles - US Bank Tower
26th and 28th Floor, 633 W 5th St, Los Angeles, 90071, CA, US