AGILE COACH WORKSHOP (ICAGILE ICP-ACC CERTIFICATION)
THIS IS AN INTENSIVE INTERACTIVE EXPERIENCE THAT PROVIDES AN
OPPORTUNITY TO DISCOVER WHERE YOU ARE IN YOUR AGILE COACH JOURNEY AND
TO LEARN NEW SKILLS AND TECHNIQUES TO PROGRESS FURTHER AND FASTER IN
THAT JOURNEY. IN ALL, YOU WILL LEARN FIFTEEN TOOLS TO USE WITH YOUR
TEAMS. TWO THIRDS OF THE WORKSHOP IS SPENT IN FUN HANDS-ON GROUP
ACTIVITIES AND GAMES WITH BETWEEN 2-5 PEOPLE DEPENDING ON THE
ACTIVITY. THE WORKSHOP IS METHODOLOGY AGNOSTIC. WHAT YOU LEARN IS
APPLICABLE FOR COACHING IN ANY AGILE-ORIENTED ENVIRONMENT WHETHER
PEOPLE ARE USING SCRUM, KANBAN, SAFE, LESS, OR ANY OTHER
AGILE-ORIENTED SET OF PRACTICES. THE FOCUS HERE IS ON BUILDING YOUR
AGILE COACHING SKILLSET AND TOOLBOX, NOT ON INCREASING YOUR AGILE
EXPERTISE.
CERTIFICATION
At the successful completion of the learning objectives for the
course, each participant will receive the IC AGILE ICP-ACC, Certified
Professional: AGILE COACHING. It is one of the steps towards becoming
an IC AGILE CERTIFIED EXPERT IN AGILE COACHING (ICE-AC). This
accredited course meets ICAgile's recently updated 2018 Learning
Outcomes for ICP-ACC.
AUDIENCE & PREREQUISITES
While the workshop has obvious appeal for Scrum Masters and Agile
Coaches, other roles that can benefit from the workshop include: tech
leads, project managers, managers, and product owners. All of the
skills in the workshop are useful for anyone looking to increase their
organization’s level of Agility or to become even more effective
when working within an Agile environment.
A working knowledge of Agile and at least one Agile methodology is
required. Recent experience on an Agile team is highly recommended.
LOGISTICS
Certification consists of a 21 learning hours as follows.
MAIN WORKSHOP - 2 days in-person
8:30 doors open
9:00AM Class Begins
NOON Lunch
5:00PM Class Ends
On the first day, there will be a social hour directly after the
class.
LIVE VIRTUAL SESSIONS - there are six 1-hour sessions offered with a
variety of daytime and evening options before and after the in-person
event.
COURSE CONTENT
All of the games and activities run in the workshop are designed to be
used by you after the workshop for use with your teams and your
organization.
WHAT IS AGILE COACHING? – the role of the AGILE COACH IS OFTEN
MISUNDERSTOOD AS “AGILE EXPERT.” While AGILE EXPERTISE IS
NECESSARY AND ALLOWS A COACH TO WORK IN THE MODES OF MENTOR AND
TEACHER, the modes of facilitator and COACH ARE JUST AS IMPORTANT.
Introduces the formal concept of professional COACHING AND SHOWS HOW
IT IS DIFFERENT FROM MENTORING, teaching and facilitating with
examples, games, and live demonstrations.
POWERFUL QUESTIONS – you will learn about a wide variety of open
ended and neutral (non-leading) questions used during coaching to
gather information, explore, deepen the conversation, and get
commitment from the coachee.
COACHING DOJOS – there will be many opportunities to practice and
apply what you are learning through a series of coaching dojos. Move
step by step through each dojo, from “Flash Card Coaching” to
“Choose Your Own Coaching Adventure” to “Coaching in Slow
Motion” and many more.
EMOTIONAL INTELLIGENCE (EQ) - learning about the four skills of
emotional intelligence and practicing them to enhance your ability to
navigate the muddy waters of human interaction.
ACTIVE LISTENING - going beyond the typical "levels of listening";
learning about and practicing multi-spectrum awareness that utilizes
presence, emotional intelligence, and the texture and context of a
conversation to form a deep two-way connection with the coachee(s).
LIVE DEMONSTRATIONS – the instructor will do live demos of
techniques throughout the workshop using real-world examples provided
by participants.
ADVICE AND FEEDBACK – giving and receiving feedback and advice can
be daunting. We’ll explore COIN and awards as methods for giving
feedback, learn about the three levels of advice and mentoring
conversations, play an advice game, and also extend from feedback to
advice.
YOUR AGILE COACHING JOURNEY - get a sense of where you currently are
and potential areas of improvement across 11 different areas from
COACHING TO EMOTIONAL INTELLIGENCE using a unique and comfortable
feedback system.
COACHING AGILITY – so often we and those we coach have a specific
methodology in mind as we coach. In the extreme, we worry that people
are not standing up in the standup. We will explore ways to define
"Agility" such that we can focus on coaching towards higher levels of
Agility and mindset change rather than focusing on standups,
retrospectives, program increments, velocity, and other Agile
mechanics.
FINDING AND FACILITATING CHANGE – techniques for finding impediments
and opportunities to affect change through observation, facilitation,
and group activities. Leverages ADKAR, a change management model based
on individual change, and an understanding of blindspots (yours and
theirs).
BUILDING GREAT TEAMS – great teams live and breathe the AGILE
PRINCIPLES AND VALUES, trust each other, have high morale, are
self-organizing, and have the support of the organization to succeed.
Learn new tools, techniques, and activities for how to instill these
values and capabilities into individuals and teams and help to
increase the organizational support for AGILE TEAMS. One of the
activities we will run is the "AGILE GAME" which demonstrates
everything in the AGILE MANIFESTO AND SCRUM IN 20 MINUTES.
SHARED VISION – there are many things in an AGILE ECOSYSTEM THAT
WORK BEST WHEN WORKING TOWARDS A SHARED VISION SUCH AS WHAT IT MEANS
TO BE AGILE, product vision, team working agreement, and iteration
goals. We will explore this concept with a unique activity that can be
run with whatever medium partiipants are comfortable with: words,
drawing, legos, pipe-cleaners, or whatever is on hand.
CONFLICT MANAGEMENT – learn about different conflict management
approaches including the Thomas-Kilman conflict mode instrument.
COACHING AT MULTIPLE LEVELS - see how everything you learn about
coaching that is oriented to either the individual, team, or
organizational level can actually be applied at all of those levels.
COACHING AGREEMENTS - working with the organization, teams, and
individuals to set, manage, and document expectations between the
coach and others in both directions.
MATERIALS
*
A 40 page mini-book on AGILE COACHING (samples here:
https://damonpoole.blogspot.com/2018/11/agile-coach-basics-online-mini-book.html
[https://damonpoole.blogspot.com/2018/11/agile-coach-basics-online-mini-book.html]
)
*
5 Agile Coach games to download and use with others
*
Softcopy of the slides
TESTIMONIALS FROM ATTENDEES
_“I've worked as a change leader and team coach for a long time in
the Agile space but had never taken formal training specifically for
coaching before attending Damon's course. A key epiphany for me was
understanding the difference between coaching modes and recognizing
the best time in a person's change journey to apply them. I came away
with a very helpful framework for coaching which I am applying now.”
_Rob Scebold
_"Damon is a seasoned Agilist and very experienced coach’s coach.
His class is informative, provocative, and delivered with a wry sense
of humor. I am sure you will enjoy the class and come away learning a
lot."_ Shyam Kumar, President of Agile New England
_“I got transformed mentally and professionally by Damon Poole’s
ICP-ACC workshop. It was a defining moment in my Agile coaching
career. The knowledge, potential unleashed and the impactful
connections I made have been speaking to me louder than I
envisaged.”_ Ajibade Momolosho
_“Attending this workshop produced an immediate improvement in how I
approach coaching!! Practical application started the next day with
the first team member I met with, and I now have stronger goals around
practicing and improving specific coaching skills.” _David
Kiersznowski
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19/08/2019 Last update