Conflict Management 1 Day Training in Denver, CO Course Description:
Disagreements, differences of opinion and conflicting perspectives on
key issues inevitably arise in any context where people are working
together. Research has shown that workplace conflicts can become
highly destructive. Negative emotions may be stirred up, poisoning
team morale, creating stress and destroying relationships. Conflict
may emerge between managers and their staff, between team members or
departments. Conflict may be expressed openly, but it may also be
hidden, in the form of irritation, resentment, loss of morale and lack
of commitment. Hidden conflict is easy to miss and therefore can be
particularly damaging. Ultimately, this is likely to have an adverse
effect on team and company performance, costing time and money. It is
therefore vital to manage conflict constructively. As an team member
and leader, your ability to deal with and resolve conflicts defines
your success in the longer term. Our one day workshop in Conflict
Management and Communication Skills immerses you in the most advanced
conflict management tools, strategies and practices applicable today.
You will gain hands on practice on proven frameworks, go through
simulations and exercises that will train you to be highly effective
professional and leader, starting day one. Course Topics: 1) Science
behind workplace conflicts 2) Understanding Human Behavior 3)
Different Personality Types 4) Conflict Management Styles 5) Conflict
Management Strategies 6) Workplace Conflicts 7) Conflict Resolution
Agreements 8) Working with difficult people 9) Relationship and
reputation management Learning Objectives: Getting a handle on and
gaining insights into your conflict management style through
self-assessments (TKI®). Role playing to practice techniques and new
skills in a safe environment. Proven best practices for approaching
conflict management. Practices for resolving conflict as a third party
mediator. Scientifically validated frameworks on effective
communication in stressful situations. Transferring your learning back
to your work environment using job aids, templates and other
resources. How You Will Benefit Build trust and credibility with
colleagues and team members Leverage potential conflict situations as
opportunities for critical conversations that enhance work
relationships. Gain confidence in holding difficult conversations
calmly and assertively. Manage difficult situations proactively.
Increase your effectiveness in managing conflict. See growth in your
overall performance Once after the training we will provide you the
course completion certificate. Categories: Business & Networking
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10/12/2019 Last update