BELOW IS A LIST OF HELPFUL REMINDERS AND TIPS BELOW WHEN REGISTERING
AND ATTENDING TRAININGS.TCP has begun offering the HSRA modernization
trainings. If you and/or your staff have taken the stand alone
Customer Service and Language Access training after October 1st, 2018
or completed Hypothermia in Service Training between the period of
September 2018-December 2018, PLEASE DO NOT REGISTER FOR THE FEBRUARY
6th, 7th and 22ND, 2019 HSRA, CUSTOMER SERVICE AND LANGUAGE ACCESS
TRAINING. Please only register for the February 28th, 2019 HSRA
training; you do not need to complete the full day (930 a.m.-4:30
p.m.) HSRA, Customer Service & Language Access training.
• There are cases where staff register persons
other than themselves. If this is the case, please be sure to register
the intended participant using their name and professional/agency
email address.
• Please do not purchase more than one ticket. Each
person who is attending will need to register individually. ENTRY
WILL NOT BE GRANTED TO ANYONE WHO'S NAME IS NOT LISTED ON THE ATTENDEE
ROSTER.
• Please use your professional or employer email to
register for required trainings. If you have Eventbrite as an app on
your phone or you are logged in using your personal account, you may
need to log out to register for the training using your
professional/agency email address.
• Email communications regarding the trainings may
be sent from TCP staff and/or Eventbrite. Please check your junk, spam
or other email folders for communication such as reminders, location
or time changes and cancellations. It may also be helpful, if you are
able, to adjust your email preferences to ensure that you receive
email from Eventbrite.com, TCP, The Mayor’s Office, Gmail or other
entities.
•PLEASE BE ON TIME. IF YOU ARRIVE MORE THAN 15 MINUTES LATE TO THE
SESSION, YOU WILL NOT BE GRANTED ENTRANCE IN THE SESSION OR A
CERTIFICATE OF COMPLETION AT THE END OF THE SESSION. ITS STRONGLY
ADVISED THAT YOU ARRIVE AT LEAST 15 MINUTES EARLY.
• Please contact TCP if you are unable to attend the
session at least 48 hours prior to the start of the training. This is
to help us ensure that we cancel your reservation and open it to
others who would like to attend.
• All training sessions are now providing
certificates of completion. At the end of each session, you will
receive a certificate from the trainer. Please keep your certificate
and return it to your supervisor or HR staff to be placed in your
employee file. We are unable to provide duplicates of certificates
that were issued.
If you have any questions, please contact Charlene Traylor, Program
Officer at CTraylor@community-partnership.org or Jennifer Miné,
Program Officer at JMine@community-partnership.org.
*METERED STREET PARKING IS AVAILABLE FOR A FEE
*EASTERN MARKET IS THE CLOSEST METRO STATION
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23/02/2019 Last update