COURSE DESCRIPTION:The IAITAM Certified Mobile Asset Management (CMAM)
Course prepares the individual and their organizations responsible for
the Management of mobile devices. Mobile devices can have a major
impact on an organization, proliferation of such devices within the
enterprise, whether corporate-owned or BYOD-based, it has created a
complexity to ITAM never before seen in IT environments. The Course
will prepare individuals with the knowledge to manage personnel,
Policies, and Processes, the key elements in organizational IT
Management. This Course encompasses both organizational owned assets
as well as BYOD (employee owned). As all IAITAM Courseware, this has
the IAITAM Best Practice Library as its foundation and encompasses
financial viability, Risk mitigation, policy enforcement, and
lifecycle Management of mobile assets.
COURSE TOPICS:
● Mobile Asset Best Practices
● Introduction and Program Management
● Goals & Outcomes
● Requirements & Standards- building the base & Knowledge
● Asset Types
● Legislation (Global Considerations)
● Security Requirements
● Mobile Asset Policies
● Documentation Management standards
● Mobile Asset Acquisitions – Corporate Owned vs BYOD
● Mobile Asset Licensing and Contract Management
● Data Security
● Financial Management
● Advantage and disadvantages to BYOD
● Risk Management
● End-of-Lifecycle Disposition and Security
● Compliance and Mobile Asset Management
● Cloud Networking
● Tracking Mobile Assets
● Tool selection
● Questions and Review Before Test
LEARNING GOALS:
● Implement and build inventory Processes and controls
including asset tagging, automation such as discovery tools and
coordinate with the help desk in order to assure assignment of mobile
assets to the correct resources based on standards, budgets and
customer needs
● Maintain visibility into mobile asset inventory in use and
in storage, building controls and data throughout the life of the
asset in order to maximize savings and value such as reducing support
and rollout costs while maintaining organizational efficiency and
performance
● Develop, implement and promote program elements such as
Policies, Processes, procedures and measurements for mobile asset
acquisitions, installations, usage and disposition
● Ensure that all parties understand and adhere to legal
Requirements for managing mobile assets
● Provide the correct mobile asset for specified users and
applications and refreshing at optimal intervals to obtain the Best
value and redeploying to eliminate unnecessary acquisitions
● Ensure Processes include linkages between information
elements such as uniquely identifying the contract so that
relationships between the assets and other contract documents are
tracked
● Utilize available resources to solve problems, aware that
Mobile Asset Management issues interrelate and impact important
business Objectives
● Ensure disposal regulations are met, disposal properly
executed and documentation maintained so that organizational data is
secure, disposition choices are monitored and evaluated, software
harvested and disposition vendors audited
● Develop and Maintain a Mobility Security Process
● Develop, Maintain and Communicate Mobility/BYOD Policies
● Create a Focused Help Desk Ensuring Inclusion of Mobile
Asset Management
● Plan and participate in the mobile elements of projects
that improve the organization’s efficiency, performance and goal
attainment
● Provide strategic direction to the creation and
maintenance of an effective Vendor Management program
● Empower, train and support all assigned Asset Management
personnel
● Build and nurture productive relationships with all other
business units, both those that have interaction with the IT business
functions and those that are customers
● Encourage and maintain executive Management support for
all IT related endeavors
● Develop communication plans to increase employee awareness
of Mobile Asset
● Management
● Conduct responsibilities and tasks in support of the CITAM
COURSE AGENDA:
DAY 1
● Mobile Asset Best Practices
● Introduction and Program Management
● Goals & Outcomes
● Requirements & Standards- building the base & Knowledge
● Asset Types
● Legislation (Global Considerations)
● Security Requirements
● Mobile Asset Policies
● Documentation Management standards
● Mobile Asset Acquisitions – Corporate Owned vs BYOD
● Mobile Asset Licensing and Contract Management
DAY 2
● Data Security
● Financial Management
● Advantage and disadvantages to BYOD
● Risk Management
● End-of-Lifecycle Disposition and Security
● Compliance and Mobile Asset Management
● Cloud Networking
● Tracking Mobile Assets
● Tool selection
● Questions and Review Before Test
WHO CAN ATTEND?
The CMAM Course in either mode of instruction is designed for those
individuals with minimal to no experience in the field of Mobile Asset
Management. This Course is an essential Learning tool for beginning IT
Asset Managers and other IT professionals involved in asset
Management, resource budgeting, finance, software licensing, contract
Management and strategic planners. Although there are no prerequisites
to this Course, some knowledge of contracts and mobile lifecycle
Management is encouraged. A CMAM certification test is available upon
completion of this Course for those who wish to become certified.
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17/04/2020 Last update