Key Features:
*
2 Days of Classroom training
*
2 Simulation Tests
*
ITIL Foundation Exam Voucher (exam fee not included for Online Self
Learning)
*
16 PDU Certificate
*
Dedicated Learning Consultant
*
100% Money Back Guarantee
ABOUT ITIL FOUNDATION
The Foundation level is the entry level certification and offers you a
general awareness of the key elements, concepts, and terminology used
in the ITIL® service lifecycle, including the links between lifecycle
stages, the processes used and their contribution to service
management practices.
ITIL® Foundation Exam Prep is designed and developed by the global
panel of ITIL® Expert instructors to ensure that our participants
pass the ITIL® Foundation exam on their first attempt.
Our hands-on training helped many participants in transforming their
careers. Our Lead Instructor focus on the key concepts, terminologies
and elements included with ITIL® service lifecycle management. The
training includes best practices from ITSM processes and Service
Management, ITIL® lifecycle Phase Interactions & Outcomes.
WHO SHOULD APPLY?
ITIL certification is an essential requirement for professionals who
need to learn the fundamentals of ITIL frameworks and how they may be
used to enhance the quality of IT service management.
This CERTIFICATION IS BEST SUITED FOR:
*
IT Managers/Support Teams
*
IT Architects, Planners and Consultants
*
System Administrators/Analysts
*
Operations Managers
*
Database Administrators
*
Service Delivery Professionals
*
Quality Analysts
*
Application Management Team/Development Team
*
Process Owners/Practitioners
EXAM & CERTIFICATION
You will be certified in ITIL® Foundation from AXELOS by following
these processes:
Step 1: Appear for ITIL® FOUNDATION EXAM AFTER COMPLETING THE
TRAINING.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step 3: Earn two ITIL® credits on successful completion of ITIL®
Foundation exam
WHAT YOU WILL LEARN?
*
Service Strategy : Strategy Management for IT Services, Service
Portfolio Management, Business Relationship Management, Financial
Management For IT Services, Demand Management
*
Service Design: Design Coordination, Service Catalog Management,
Service Level Management, Availability Management, Capacity
Management, IT Service Continuity Management, Information Security
Management.
*
Service Transition: Transition Planning & Support, Change Management,
Service Asset & Configuration Management, Release & Deployment
Management, Service Validation & Testing, Change Evaluation, Knowledge
Management
*
Service Operation: Event Management, Incident Management, Request
Fulfillment, Problem Management, Access Management, and the functions
of: IT Operations, Technical Management, Application Management,
Service Desk
*
Continual Service Improvement: Seven-Step Improvement Process
WHY GLOBAL TECHNOLOGIES?
Global Technologies' training is the best and value for time & money
invested. We stand out because our customers
• Get trained at the best price compared to other training
providers.
• Get trained by the best trainer in the industry.
• Get accesses to course specific learning videos.
• Get 100% Money back guarantee*.
Venue will be confirmed to the classroom participants one week prior
to the workshop start date and online participants will get the
session attendance link before 4- 5 days of the training start date.
FOR MORE DETAILS PLEASE CONTACT US at info@globaltechno.co or
281-670-7466
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30/05/2020 Last update