PROFESSIONAL SCRUM MASTER II (PSM II)Chicago,IL, June 29-30, 2019

COURSE OVERVIEW PROFESSIONAL SCRUM MASTER IITM (PSM II) COURSE IS A 2-DAY ADVANCED SCRUM MASTER CLASS DESIGNED TO SUPPORT SCRUM MASTERS IN THEIR PROFESSIONAL DEVELOPMENT.  THE PSM II COURSE IS INTENDED FOR SCRUM MASTERS WITH AT LEAST ONE YEAR OF EXPERIENCE WHO ARE LOOKING TO GROW THEIR KNOWLEDGE AND ABILITIES AS A SCRUM MASTER. THIS COURSE IS ONE STEP IN THAT JOURNEY. THE COURSE ALSO INCLUDES A FREE ATTEMPT AT THE GLOBALLY RECOGNIZED PROFESSIONAL SCRUM MASTER II (PSM II) CERTIFICATION [https://www.scrum.org/professional-scrum-master-ii-certification] EXAM. UNLIKE THE PROFESSIONAL SCRUM MASTER (PSM) COURSE [https://www.scrum.org/courses/professional-scrum-master-training] WHICH FOCUSES ON HOW TO USE SCRUM, THE SCRUM FRAMEWORK AND THE ROLE OF THE SCRUM MASTER, PSM II IS AN ADVANCED COURSE HELPING STUDENTS TO UNDERSTAND THE STANCES THAT CHARACTERIZE AN EFFECTIVE SCRUM MASTER AND SERVANT-LEADER WHILE DIVING DEEP INTO HOW THEY SERVE THE DEVELOPMENT TEAM, PRODUCT OWNER AND ORGANIZATION. THE COURSE THEN TEACHES STUDENTS ABOUT RELATED PRACTICES AND SKILLS TO ENABLE THEM TO HAVE THE RIGHT TYPES OF CONVERSATIONS AND HOW TO APPLY THEM TO BECOME BETTER SCRUM MASTERS.   COURSE OBJECTIVES * What practices, tools, skills and stances make an effective Scrum Master * How the Scrum principles and values help guide Scrum Masters in the decisions they make * How the Scrum Master acts as a servant-leader and improve their ability in this role * What the Scrum Master can do to support Development Teams and Product Owners to become more effective * Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility * Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams   COURSE TOPICS * Effects on the organization of a successful Scrum Master * Dealing with complexity and servant leadership * Dealing with team conflict * Removing impediments * Facilitation techniques * The Importance of a "Done" Increment * The Sprint Goal * Refresh the purpose of the Scrum Events * The role of management in Scrum * Successful product delivery * Measurement in Scrum * How to support the Product Owner * Understanding the challenges of middle management * Scrum Master as a change agent *