Lean IT FOUNDATION HELPS IT ORGANIZATIONS TO ENSURE THAT THEY PROVIDE
THEIR CUSTOMERS WITH THE BEST POSSIBLE SERVICES. Through understanding
customer value, the processes that deliver this value, the way to
manage performance, the way to organize and the required attitude and
behavior, IT organizations are helped to develop a continuous
improvement mindset. Lean IT is complementary to all other best
practice methods (such as ITIL®, PRINCE2® and P3O®).This course
covers the Foundation level certification of the Lean IT Association.
Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach
and Lean IT Leadership. The Lean IT Foundation is the entry level
certification. This certification is mandatory for the other
certifications.
The primary purpose of the course is to provide a basis for
accreditation of people involved with Lean IT Foundation. It documents
the learning outcomes of the Lean IT Foundation and describes the
requirements a candidate is expected to meet to demonstrate that these
learning outcomes have been achieved.
AUDIENCE:
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Any manager or specialist working in an IT organization can benefit
from the insights provided by the qualification.
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IT professionals who are participating in or involved with lean
projects.Upon completion of the training and examination related to
this qualification, a successful candidate will be familiar with the
principles of the Lean philosophy and in particular with the
application of this philosophy within an IT-environment.
LEARNING OBJECTIVES:
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The principles underlying the Lean philosophy
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The importance of understanding and delivering customer value
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The way Lean looks at processes and the waste within them
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How to measure performance and the key determinants of performance
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What the organizational requirements are when implementing Lean,
including the use of visual management tools
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Which behaviors and attitudes are necessary for Lean to be successful
within an IT organization
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The DMAIC problem-solving model
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How these Lean principles can be applied within an IT organization
WHY GET TRAINING FROM TEDDER CONSULTING?
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You'll get personal attention and be able to discuss your specific
challenges with an internationally-recognized industry expert.
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You'll benefit from an instructor who has real world experience, not
just someone reading from slides.
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You won't be stuck staring at a screen and having to resort to a chat
window to ask questions.
*
You'll be engaged, challenged, and learn - and have fun! (Don't
take my word for it - look at what others
[https://www.dougtedder.com/testimonials-2/] have said!)
culture
philosophy
education
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21/07/2018 Last update