PERFORMANCE MANAGEMENT IS A CONTINUOUS PROCESS AND INVOLVES ENSURING
THAT EMPLOYEE PERFORMANCE MEETS THE EVER-changing needs of the
business. A good PERFORMANCE MANAGEMENT SYSTEM WILL ENSURE THAT
EVERYONE IN THE ORGANISATION IS AWARE OF ITS GOALS AND HOW THEY CAN
PLAY THEIR PART IN ACHIEVING THOSE GOALS.This one-day course focuses
on how to obtain the best possible performance from your staff,
particularly how to improve the performance of individuals who are
currently underperforming. This course will show you how to
communicate with those individuals, criticising their performance
without attacking them personally. Learn to distinguish between their
reasons and excuses, followed by getting their commitment to a higher
standard of performance.
Management performance must be seen to be consistent and fair to all
staff. This is achieved through communicating with the individuals to
get them to change their behaviour and to direct their focus where it
should be.
Delegates who attend this workshop will learn:
* Why continuous performance management is important.
* To use Performance management to build good relationships between
managers and staff.
* How to manage poor performance issues.
* How to create positive emotions.
* How to set and agree clear and specific goals.
* How to criticise performance and not make it personal.
* How to get agreement on making performance improvements.
* How to handle performance issues with sensitivity and skill to
ensure a positive outcome.
Corporate Coach Group is an Institute of Leadership and Management
(ILM) Recognised Training Provider as well as being CPD accredited.
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25/09/2018 Last update