_NEW Class_COACHING & MENTORING
_This class is available to City of Baltimore Managers and Supervisors
only._
You are in your office looking over your performance report and it
happened again. Your low performing employee failed to meet quota this
month even after you spoke with them about the importance of meeting
goals. This employee has a great attitude and you know they can do
better. You just do not know how to motivate them to reach the goal.
Money used to work, but that has worn off. You are baffled and you
know being frustrated makes matters worse. What do you do?
The Coaching and Mentoring class focuses on how to better coach your
employees to higher performance. Coaching is a process of relationship
building and setting goals. How well you coach is related directly to
how well you are able to foster a great working relationship with your
employees through understanding them and strategic goal setting.
Learning Objectives: Upon completion of this course, participants
will:
* Define coaching, mentoring and the GROW model.
* Identify and set appropriate goals using the SMART technique of
goal setting.
* Identify the steps necessary in defining the current state or
reality of your employee’s situation.
* Identify the steps in developing a finalized plan or wrapping it
up and getting your employee motivated to accomplish those plans.
* Identify the benefits of building and fostering trust with your
employee.
* Identify the steps in giving effective feedback while maintaining
trust.
* Identify and overcoming common obstacles.
* Identify when the coaching is at an end and transitioning your
employee to other growth opportunities.
* Identify the difference between mentoring and coaching.
Target Audience: City of Baltimore Managers, Supervisors
Time: 9:00 AM –
1:00 PM
Location: City of Baltimore
Learning Center
7 E. Redwood /
15th Floor / Poe Learning Lab
Price: $200 per
person (charged to agency)
To register for workshop:
*
Please click on SELECT A DATE to choose your selection.
*
Then click on REGISTER to complete your class registration.
_OFFICE OF LEARNING & DEVELOPMENT WORKSHOP CANCELLATION POLICY_
_Upon confirmation of enrollment, employees should note the date(s),
time(s) and location of the WORKSHOP ON THEIR PERSONAL CALENDARS AND
MAKE EVERY EFFORT TO ATTEND AS SCHEDULED. Requests to cancel a
registration must be received via email to Training@Baltimorecity.gov
at least three working days prior to the scheduled date to avoid
charges. Agencies will be charged full workshop price for "no shows"
("No Shows" are registrants not present in the session by the start
time.) The Office of Learning & Development reserves the right to
cancel a workshop if the number of registrations received is such that
it would make it cost-prohibitive and in that case, workshops will be
canceled one week in advance of the scheduled date. _
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04/06/2020 Last update