PROBLEM SOLVING AND DECISION MAKING _ ONLINE COURSE - City of
Baltimore Virtual Learning Center _Within 48 business hours from
completing this registration, you will receive an email from
hr.elearning@baltimorecity.gov containing your Virtual Learning Center
login information._
* Online access will be given during a seven day period of your
choice.
* NOTE: Access begins on the date you select no matter which day of
that week you begin the course.
* Courses can be accessed from a computer, tablet, or phone (You
will need to have sound on your device)
_Once registration is complete, access week cannot be changed._
If you have any questions, please contact the Virtual Learning team at
hr.elearning@baltimorecity.gov.
Happy Learning!
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PROBLEM SOLVING AND DECISION MAKING
_This course is for City of Baltimore employees only._
We make decisions all day long. Some are quick and simple, and some
decisions have a far reaching impact. When time is of the essence, we
tend to skip important steps in the problem-solving and
decision-making processes, thinking that a fast result is the best
result. However, in hindsight, we soon recognize that taking more time
in the discovery and planning phases yield a much better outcome. This
path will first help you effectively frame problems and gather all the
information you need about them. Next, it will teach you techniques
for generating alternatives strategies for solving them, and show you
how to hone your decision-making skills. Finally, the path will
explain how to implement your decisions in ways that optimize their
chances of acceptance and success.
Learning Objectives:
* Recognize how to frame the problem
* Generate and evaluate alternatives in solving problems
* Identify and carry out tough decisions
Target Audience: Any City Employee
Location: City of Baltimore Virtual Learning Center
Price: Free to City of Baltimore Employees
To register for this online course:
* Please click on SELECT A DATE to choose your selection.
* __Then click on REGISTER to complete your registration
* Access begins on the date you select on your registration and
lasts for seven days.
NOTE: Once registration is complete, access week cannot be changed.
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01/10/2020 Last update