Unfortunately, the Event Organizer has had to cancel your event. No
action is required to obtain a refund. It will be processed to the
[original method of payment](
https://help.ticketmaster.com/s/article/I-m-getting-a-refund-but-I-don-t-have
[https://help.ticketmaster.com/s/article/I-m-getting-a-refund-but-I-don-t-have]
-the-same-credit-or-debit-card) used at time of purchase, once funds
are received from the Event Organizer, which is usually completed
within 30 days. If the Event Organizer is offering a credit option, it
will be visible within the Event Details of your order, which can be
found in your Ticketmaster account. Please Note: If the tickets were
transferred to you, the refund will go to the fan who originally
purchased the tickets from Ticketmaster. Please see our [Purchase
Policy](https://help.ticketmaster.com/s/article/Purchase-Policy
[https://help.ticketmaster.com/s/article/Purchase-Policy]) for more
information.
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14/07/2026 Last update