North West Scouts Leadership & Management Training - Meeting the Challenges

The aim of this course is to provide Managers with an opportunity to discuss and develop their approach to dealing with difficult situations. Objectives - By the end of the course, participants will be able to: * Identify causes of conflict and define appropriate strategies to resolve it. * Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations. * Apply The Scout Association’s safeguarding procedures to real situations.  * Carry out challenging reviews. * Prioritise the different challenges faced in their role. * Identify steps to implement their personal action plan.   The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role: * Getting the Word Out * Safeguarding for Managers and Supporters * Dealing with Difficult Situations * Enabling Change * Financial and Physical Resources * Decision Making  It is recommended that where possible learners complete the Skills of Management weekend first as many of the skills and concepts are built upon in later courses.