TOUR RESTRICTIONS - You must be 21 years of age or older to
participate on our TOURS - You must be able to ride a bike to
participate on our tour TOUR INFORMATION TOURS WILL BEGIN PROMPTLY AT
10:45 a.m. on Saturday and Sunday’s. Weekday TOURS ARE SCHEDULED TO
DEPART AT 10:45 a.m. Please plan to arrive 45 minutes before tour
departure. Our tour guides will register each guest and assist guests
in choosing equipment prior to the starting time. PARKING There is a
municipal lot across from our store (Behind Love Lane). Please park
here and walk across to our store. EQUIPMENT SELECTION We have a
selection of Single and Tandem (2-Seater) bicycles. All equipment is
selected the morning of your scheduled tour on a first come, first
serve basis. If you have a preference on equipment, we encourage you
to arrive early. REDEMPTION Vouchers used from outside vendors will be
redeemed upon booking your tour. OUR TERMS: Cancellation Policy IF WE
HAVE TO CANCEL... We reserve the right to cancel and terminate any
tour at any time for any reason. Anticipated reasons for cancellation
may be: Weather If there is a report of severe weather, we reserve the
right to cancel and reschedule the tour. Often we will encounter
passing showers while riding; for situations like these we will pass
out rain ponchos to our guests. If possible we will seek shelter until
the showers pass. If we encounter severe weather while we are cycling,
we may have to terminate the tour. Your safety is our #1 priority!
Minimum Participation If we do not have at least 10 or more
participants, we reserve the right to cancel the tour. Regarding
cancellations of this nature; you will be notified as soon as possible
of this change. IF YOU HAVE TO CANCEL... From time to time there may
be unforeseen events or circumstances which do not allow you to join
us on your scheduled tour. We will do our best to accommodate you;
however, we have a policy in place to police these types of situations
More than 30 Days from your Scheduled Tour If we receive notification
of your cancellation greater than 30 days of your scheduled tour, we
will provide a full refund. Less than 30 Days from your Scheduled
Tour If we receive notification of your cancellation less than than 30
days of your scheduled tour, we will provide a 50% refund (less
non-refundable deposit). Your deposit and the 50% we withheld will be
applicable to a future tour date. Less than 48 hours from your
Scheduled Tour If we receive notification of your cancellation less
than 48 hours of your scheduled tour, we will not provide a refund.
Your deposit and/or voucher will be forfeited. Call us for this
special promotion TODAY! Phone: (631) 871-1666 Sincerely Yours, Team
@eastendbiketours https://www.eastendbiketours.com
[https://www.eastendbiketours.com]
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20/10/2019 Last update