Join us for this rare opportunity and a productive and engaging day
with our internationally known speaker, Sandra Murray, MA. Improvement
is both a science and an art. The morning session will be a workshop
deepening the understanding of the foundations of Improvement as a
Science. Based on Dr. Deming’s System of Profound Knowledge (SOPK),
it provides a rare opportunity to learn a system for approaching
improvement.
The second half of the day will introduce Quality as a Business
Strategy (QBS), a strategic model aimed at assisting people to improve
the entire organization as a system. We will explore the five major
activities for leaders focused on strategic improvement, identify uses
of a process linkage map, and identify a model for strategic planning
that integrates improvement into business planning.
Do join us for our annual OrAHQ member meeting during lunch!
MORE ABOUT THE SPEAKER:
Sandra Murray, MA, is a principal in Corporate Transformation
Concepts, an independent consulting firm formed in 1994. She assists
clients to see, and improve, their organizations as a system. Sandra
concentrates her consulting in the areas of using data for
improvement, business process improvement methods and strategic
planning.
She has extensive background in both quality improvement theory and
practice in the areas of using data for improvement, facilitation,
process identification and improvement, and strategic business
planning. She has been on the faculty of the Institute for Healthcare
Improvement and the National Association for Healthcare Quality.
Sandra is co-author of The Healthcare Data Guide: Learning from Data
for Improvement, co-editor of Total Quality Tools for Healthcare, and
author of two videotapes on using data for improvement.
Friday's Schedule:
_7:30 – 8:15 -_ Registration & Networking (CONTINENTAL BREAKFAST)
_8:15 – 8:30 -_ Welcome - Vickie Kolios-Morris, OrAHQ President
_8:30 – 12:00 - _The Science of Improvement* - Sandra Murray, MA
_12:00 – 1:00_ - LUNCH AND ORAHQ ANNUAL MEETING
_1:00 – 4:30_ - Quality as a Business Strategy* - Sandra Murray, MA
_4:30 – 4:45_ - Closing and Workshop Evaluations
*There will be two 15-minute breaks, one during the morning session
and one during the afternoon session.
CES: This program has been approved by the National Association for
Healthcare Quality for a maximum of 7.0 CPHQ continuing education
credits for this event.
CANCELLATIONS/REFUNDS: You may cancel registration through Oct 1, 2019
minus a $25 fee. Cancellations made between Oct 2-Oct 14, 2018 will be
refunded at 50% of the registration fee. We regret that we are unable
to process refunds after Monday, Oct 14, 2018. We reserve the right to
issue refunds by check for registrations paid for by credit card. All
cancellation/refund requests need to be submitted to
orahqboard@gmail.com and will be acknowledged within five (5) business
days as a first response.
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19/10/2019 Last update
Salem Health Hospitals and Clinics - Building B, Wedel Center, Basement Level
665 Winter Street Southeast, Salem, 97301, OR, United States