ITIL® Foundation Certification will introduce you to the key
elements, concepts and terminology used in the ITIL® service
lifecycle. Learn how the ITIL approach can enhance IT service
management (ITSM) within the organization. ITIL Foundation
certification is highly recognized as an entry-level certification in
IT service management. This 2 days classroom program will help
participants to pass the ITIL Foundation certification exam in the 1st
attempt.
Click here
[https://www.certificationplanner.com/ITSA/ITIL-Foundation/ICT/Albany/11/1/1]
to view course details or Click here
[https://tawk.to/chat/5ae0fdb45f7cdf4f05339de5/default] to chat with
us now.
Weekend special
classes are organized on special requests.
Please
contact Samaira@certificationplanner.com to know the dates.
ITIL Foundation 2 days Classroom Includes:
*
2 days of instructor-led in-person classroom(guaranteed)
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AXELOS approved Foundation study guide
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2 Exam-based mock tests
*
Tips and Tricks by a certified instructor
*
Chapter end quizzes
*
100% pass guarantee
*
16 PDU’s certificate
*
Dedicated support by ITIL Foundation certified staff
About our course:
CP ITIL Foundation course is structured along the 5 ITIL lifecycle
stages: Service Strategy, Service Design, Service Transition, Service
Operation and Continual Service Improvement. After completion of our
course, Participant’s will be able to bring positive changes in
business, optimize customer experience and contribute to the
improvement process of business by implementing ITSM's best practices.
Course Agenda/Curriculum:
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Introduction to Service Management Lifecycle
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Service Strategy
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Service Design
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Service Transition
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Service Operations
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Continual Service Improvement
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Exam Preparation and Tips and Tricks
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Additional coursework
*
Feedback Session
Examination:
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Score 65% on the exam [i.e. 26 out of 40 questions] in 60 minutes
*
Earn two ITIL credits ITIL Expert Journey
Other Courses:
Project Management Professional (PMP) | Certified Associate in Project
Management (CAPM) | Lean Six Sigma Green Belt | Lean Six Sigma Black
Belt (LSSBB) | Dual Lean Six Sigma Green and Black Belt (LSSGB &
LSSBB) | Dual Lean Six Sigma Yellow and Green Belt (LSSYB & LSSGB) |
PMI- - Agile Certified Practitioner (ACP)| Digital Marketing Certified
Associate (DMCA) | Big Data | Data Science | Salesforce
culture
business
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25/01/2020 Last update