As startups scale their revenues and their go-to-market organization,
many times customer implementation, success, and expansion becomes an
afterthought.Many startups find that their Customer Success teams are
in 'reactive' mode rather than 'proactive' mode, and this can lead to
a whole set of issues.
Please join Roberto Moctezuma, Venture Advisor of Mercury Fund and
Founder/CEO of Fractal River, on a conversation regarding best
practices for modifying and improving your entire customer success
organization.
business
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22/07/2020 Last update