Key Features: · 2 Days of In-Person Boot-camp · 2 Simulation Tests
· ITIL Foundation Exam Voucher [Exam Fee Included, (exam fee not
included for Online Self Learning)] · 16 PDU Certificate · Dedicated
Learning Consultant · 100% Money Back Guarantee About ITIL
Foundation The Foundation level is the entry level certification and
offers you a general awareness of the key elements, concepts, and
terminology used in the ITIL® service lifecycle, including the links
between lifecycle stages, the processes used and their contribution to
service management practices. Trainerkart ITIL® Foundation Exam Prep
is designed and developed by the global panel of ITIL® Expert
instructors to ensure that our participants pass the ITIL® Foundation
exam on their first attempt. Our hands-on training helped many
participants in transforming their careers. Our Lead Instructor focus
on the key concepts, terminologies and elements included with ITIL®
service lifecycle management. Trainerkart’s training includes best
practices from ITSM processes and Service Management, ITIL® lifecycle
Phase Interactions & Outcomes. Who Should Apply? ITIL certification
is an essential requirement for professionals who need to learn the
fundamentals of ITIL frameworks and how they may be used to enhance
the quality of IT service management. This certification is best
suited for: IT Managers/Support Team IT Architects, Planners and
Consultants System Administrators/Analysts Operations Managers
Database Administrators Service Delivery Professionals Quality
Analysts Application Management Team/Development Team Process
Owners/Practitioners Exam & Certification You will be certified in
ITIL® Foundation from AXELOS by following these processes: Step 1:
Appear for ITIL® Foundation exam after completing the training. Step
2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions] Step
3: Earn two ITIL® credits on successful completion of ITIL®
Foundation exam Benefits of ITIL Foundation Certification 1.)
Manage risk in line with business & service disruption or failure
2.) Show value for money 3.) Optimize customer experience
4.) Enable business change 5.) Aids continuous service
improvement 6.) Support business outcomes 7.) According
indeed.com, the pay ranges from $81,040 to $111,053 per year What You
Will Learn? Service Strategy : Strategy Management for IT Services,
Service Portfolio Management, Business Relationship Management,
Financial Management For IT Services, Demand Management Service
Design: Design Coordination, Service Catalog Management, Service
Level Management, Availability Management, Capacity Management, IT
Service Continuity Management, Information Security Management.
Service Transition: Transition Planning & Support, Change Management,
Service Asset & Configuration Management, Release & Deployment
Management, Service Validation & Testing, Change Evaluation, Knowledge
Management Service Operation: Event Management, Incident Management,
Request Fulfillment, Problem Management, Access Management, and the
functions of: IT Operations, Technical Management, Application
Management, Service Desk Continual Service Improvement: Seven-Step
Improvement Process Course Agenda: Overview of ITIL By the end of this
lesson, you will be able to explain the practice of Service
Management, describe Service Lifecycle, identify key principles and
models of ITIL® Foundation, define generic concepts in ITIL® 2011,
and discuss the processes, roles and functions in ITIL® Foundation.
Lesson 1: Introduction to service management This lesson will explain
the best practices in IT Service Management, identify the stakeholders
in service management, describe service management roles and
responsibilities and explain the types of service providers. Lesson 2
– Service Strategy This lesson will explain the purpose, objective,
scope and value of service strategy, identify the four processes in
service strategy and explain the different types of services provided.
Lesson 3 –Service Design By the end of this lesson, you will be
able to explain the purpose, objective, scope and value of service
design and list the roles and responsibilities of service design.
Lesson 4 –Service Transition Here, you will learn how to describe
the purpose, objective, scope and value of service transition and
explain Configuration Item (CI) and Configuration Management System
(CMS). Lesson 5 –Service Operations By the end of this lesson you
will be able to describe the purpose, objective and scope of service
operations phase, list the principles of communication and explain
events, alerts and incidents. Lesson 6 –Continual Service
Improvement This lesson describes the purpose, objective and scope of
CSI and explains the value of CSI to improve business. Lesson 7
–Assessment Test if you are ready to take the exam, solve the
questions which you might get in your certification exam. Why
Trainerkart Learning Solution? Trainerkart's training is the best and
value for time & money invested. We stand out because our customers
Get trained at the best price compared to other training providers.
Get trained by the best trainer in the industry. Get accesses to
course specific learning videos. Get 100% Money back guarantee*.
Training Fee: Early Bird: Booking at least one month prior to the
class start date Training Venue: Venue will be confirmed to the
classroom participants one week prior to the workshop start date and
online participants will get the session attendance link before 4- 5
days of the training start date. Venue is finalized one week prior to
the start date so that we can accommodate last minute rescheduling
from the participants and we do not incur additional cost for
rescheduling or cancellation. For more details please contact us.
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28/02/2020 Last update