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time Projects * 25 Hrs Assignments * 24/7 customer support About
Salesforce Certification Training
Trainerkart’s Salesforce ADM 201 Training will introduce the
participants to understand the basic concepts related to
Administration. This Salesforce ADM 201 Training will help the
students prepare for ADM201 certification
Course Objectives
After the completion of the Salesforce Administration course at
Trainerkart, you will be able to:
1. Understand and identify different Salesforce building blocks
2. Understand the data model
3. Understand the security model
4. Understand the business process automation options
5. Understand the Sales Cloud and Service Cloud modules
6. Understand the reports and dashboard
7. Understand Salesforce1, SalesforceA, Chatter and Social features
We also provide training many project management courses under Cloud
Computing and ERP.
Why Learn Salesforce Admin 201 Certification Training?
Salesforce ADM 201 Training is the leader in Cloud Computing and there
are several job opportunities in the market for different roles like
Administrator, Functional Consultant, Designer and Architect.
Salesforce ADM 201 Training is growing at a CAGR of 30% and clocking
more than 5B USD per annum and expected to hit 20 B in the next 5-6
years. SFDC addresses all the aspects of the SMAC (Social Mobile
Analytics and Cloud) and Internet of Things space.
This Salesforce ADM 201 Training course serves as good base to get
started with SFDC fundamentals. SFDC is the first in the industry to
be born on Cloud platform and has set the trend for the Digital
Revolution today
Who Should Apply?
This course is best suited for:
* Experienced professionals who are looking to have an exciting
career in the leading Cloud Computing platform
* Functional consultants who are looking to switch to Salesforce
* Fresher’s who are looking to get a jump start to their careers
in Cloud computing
* Siebel and other CRM products
Salesforce Admin 201 Certification Training - Course Agenda
1. Introduction to Cloud Computing and SFDC
Learning Objectives – In this module, you will be able to understand
Cloud Computing concepts, SFDC building blocks Apps, Tabs and other
elements, Business and IT Benefits of SFDC, Different SFDC products
and Editions, Development environment & Sandboxes.
Topics – History of computing, Service and Deployment models in the
Cloud, Market situation, Benefits of the SFDC Cloud Platform, Products
and Editions, Types of sandboxes and their features
2. Building blocks of Force.com platform and Introduction to the
student master app
Learning Objectives – In this module, you will learn to build a
custom app on Force.com platform, Understand Company profile and
License types, User licenses available in the Developer Org, Page
Layout, Search Layouts, Object Limits and you will also learn about
the App we are going to build during this course
Topics – How to sign-up for a free development environment, Look
Company profile, User licenses and License types, Introduction to
Student Master App, Creating your app, Key object and tab, Look at
Page Layout and Search Layout for that object, Look at some standard
objects like Accounts and Opportunities and Contacts
3. SFDC Data model, Objects, Relationships and Fields
Learning Objectives – In this module, you will be able to understand
Standard and Custom Objects, Standard and Custom Fields and Datatypes,
various Relationships, Lookup Filters, schema builder and explain the
implications of deleting fields.
Topics – Create Custom Objects and understand various properties in
the Object definition section, Customize standard objects. What is
possible and what is not possible, Create Master Detail Relationship
between two objects, Create a lookup relationship between two objects,
Create a many-to-many relationship between objects, Create lookup
filters to restrict number of records in a relationship, View the
objects created in Schema Builder, Delete few custom field and
understand the implications, Create different field types in the
student app
4. SFDC Security Model Org-Level General administrative features and
Object Level features
Learning Objectives – In this module, you will be able to understand
different levels Org-level, Object level, Record level, Org-level –
Profile and Permission sets Login hours, network level and Object
Level – Profile and Permission sets
Topics – Introduction to Security – Analogy, Introducing Org-level
security settings with profiles and permission sets, Introducing
Object level security settings with profiles and permission sets,
Difference between profiles and permission sets
5. SFDC Security Model Object, Record and Field Level features
Learning Objectives – In this module, you will learn about
Organization wide defaults, Role and Role Hierarchy, Criteria based
sharing, Manual Sharing and Apex sharing reasons.
Topics – Introduction to OWD, Introduction to Role and Role
Hierarchy, Introduction to record sharing – Criteria based and
Manual
6. Business Logic
Learning Objectives – In this module, you will learn to create,
delete, and customize record types for custom and standard objects,
given a scenario, determine the appropriate record types and business
processes for custom and standard objects, describe when to use and
how to create formula fields, Enforcing Data quality and Integrity and
Validation rules.
Topics – Need for different business processes for different
departments and leveraging record types and page layout, Need for
formula fields and different types of functions, Different ways to
enforce data quality, perform basic field level validations
7. Business Process Automation
Learning Objectives – In this module, you will learn when workflow
rules are evaluated, the capabilities of workflow rules and actions,
given a scenario, identify the appropriate workflow solution. You will
also learn about the capabilities and use cases for the approval
process and Introduction to Lightning Process builder.
Topics – Workflow features and options, Approval features and
options, Limitations and Considerations for using workflow and
approvals, Introducing Process builder, Compare Workflow, Approval and
Process Builder features
8. Introduction to Sales Cloud
Learning Objectives – In this module, you will understand the
different sales processes in any organization, Sales Productivity
Features, Lead management, products and price books, campaign
management.
Topics – Capture Leads from website and Lead assignment rules,
Customize Lead, create queue, Key sales objects Accounts, Contacts,
Opportunity, Opportunity teams and Account teams, Using Chatter for
collaboration in the sales process across teams, Reports -Standard and
Custom reports
9. Introduction to Service Cloud
Learning Objectives – In this module, you will learn about the
capabilities of case management, given a scenario, identify how to
automate case management. You will also learn about the capabilities
of solution management, the basic capabilities of Communities, the
capabilities of the Community application, such as Ideas and Answers
and the capabilities of Sales force Knowledge.
Topics – Capture cases from website and email, Customize case
process, Solutions, Communities and Salesforce Knowledge
10. Data handling and processing
Learning Objectives – In this module, you will learn about the
considerations when importing, updating, transferring, and mass
deleting data, given a scenario, identify tools and use cases for
managing data. You will also learn about the capabilities and
implications of the data validation tools and the different ways to
back up data
Topics – Data Handling and Processing Overview, Exporting data and
Regular Backup, Importance of record IDs, Install Apex Data loader,
Use the Import Wizard and Data Loader and compare the features, Update
, Upsert operations, Delete and Hard Delete records, Transfer record
ownership
11. Reports and Dashboards
Learning Objectives – In this module, you will learn about the
options available when creating or customizing a report, the impact of
the sharing model on reports, the options available when creating and
modifying dashboards and the capabilities of custom report types.
Topics – Execute a report with and without modifications, Create a
simple tabular report, Summary and matrix report, Add a chart and few
other features like highlighting , Create a custom report type and
store in a folder, User filters in reports, Create a simple dashboard
12. Salesforce 1, Lightning App Builder, Salesforce A, Outlook
Learning Objectives – In this module you will learn about the
capabilities of Salesforce1 and Salesforce and the installation and
synchronization options of Salesforce for Outlook.
Topics – Customizable parts of the SF1 app, security and
customisable settings, Navigation menu, Compact layouts and Mobile
cards, Basic admin activities on Salesforce A, Outlook and SF synch up
13. Activity Management, AppExchange, Content and folder management
Learning Objectives – In this module, you will be able to identify
use cases for AppExchange applications, Describe the capabilities of
Salesforce Content, describe how folders can be used to organize and
secure communication templates, dashboards, reports, and documents and
describe the capabilities of activity management.
Topics – Activity management – Tasks, Events and Open activities,
Creating and tracking tasks and events, Folders and Document templates
and AppExchange.
14. Chatter, Global action and Publisher Layouts
Learning Objectives – In this module, you will learn about the
Global action and publisher layouts and the features of Chatter.
Topics – Chatter groups, feeds, people, Files, Follow records,
people, groups, Topics and Files, Global action types-Create, Log a
call, Custom VF page, Custom canvas, Publisher layout, Global an
Object specific actions.
Why Trainerkart Learning Solution?
Trainerkart's training is the best and value for time & money
invested. We stand out because our customers
* Get trained at the best price compared to other training
providers.
* Get trained by the best trainer in the industry.
* Get accesses to course specific learning videos.
* Get 100% Money back guarantee*.
Training Fee: $2399
Early Bird: Booking at least one month prior to the class start date
Training Venue:
Venue will be confirmed to the classroom participants one week prior
to the workshop start date and online participants will get the
session attendance link before 4- 5 days of the training start date.
Venue is finalized one week prior to the start date so that we can
accommodate last minute rescheduling from the participants and we do
not incur additional cost for rescheduling or cancellation.
For more details please contact at Email:
alex.matthews@trainer-kart.com
For group discount please contact US by email, chat. or Click here
[https://www.trainerkart.com/product/salesforce-adm-201-training/]
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26/09/2020 Last update