General TRAINING FOR NEW USERS IN MICROSOFT DYNAMICS CRM. TRAINING
SESSIONS ARE TWO HOURS LONG - plan accordingly. Users must have an
active MADISON College staff account and complete TRAINING IN ORDER TO
RECEIVE ACCESS TO CRM._Registration is required and must be completed
24 hours prior to the session start time. _
PREREQUISITE: View the 4 videos below before attending a session to
prepare yourself for the hands-on in-person training. To see
the narration transcript (slide notes), click on the page icon in
the lower right corner of the player controls.
Training 1: Orientation and Usage
[http://www.brainshark.com/matc/vu?pi=zHjzOeruNz66xIz0] (3:59 mins)
Training 2: Access and Navigation
[http://www.brainshark.com/matc/vu?pi=zGqzGnWURz66xIz0] (4:38 mins)
Training 3: Dashboard and Contact Records
[http://www.brainshark.com/matc/vu?pi=zGSzMY6Tkz66xIz0] (4:51 mins)
Training 4: Cases and Activities
[http://www.brainshark.com/matc/vu?pi=zHsziNuMyz66xIz0] (9:27 mins)
Event is subject to cancellation one business day before the scheduled
date.