Key Features: 32 hours of Classroom training 100% Money Back Guarantee
20 Hrs Real time Projects 25 Hrs Assignments 24/7 customer support
About Salesforce Certification Training Educera’s Salesforce ADM 201
Training will introduce the participants to understand the basic
concepts related to Administration. This Salesforce ADM 201 Training
will help the students prepare for ADM 201 certification. Course
Objectives After the completion of the Salesforce Administration
course at Educera, you will be able to: 1. Understand and identify
different Salesforce building blocks 2. Understand the data model 3.
Understand the security model 4. Understand the business process
automation options 5. Understand the Sales Cloud and Service Cloud
modules 6. Understand the reports and dashboard 7. Understand
Salesforce1, SalesforceA, Chatter and Social features We also provide
training many project management courses under Cloud Computing and
ERP. Why Learn Salesforce Admin 201 Certification Training?
Salesforce ADM 201 Training is the leader in Cloud Computing and there
are several job opportunities in the market for different roles like
Administrator, Functional Consultant, Designer and Architect.
Salesforce ADM 201 Training is growing at a CAGR of 30% and clocking
more than 5B USD per annum and expected to hit 20 B in the next 5-6
years. SFDC addresses all the aspects of the SMAC (Social Mobile
Analytics and Cloud) and Internet of Things space. This Salesforce
ADM 201 Training course serves as good base to get started with SFDC
fundamentals. SFDC is the first in the industry to be born on Cloud
platform and has set the trend for the Digital Revolution today Who
Should Apply? This course is best suited for: Experienced
professionals who are looking to have an exciting career in the
leading Cloud Computing platform Functional consultants who are
looking to switch to Salesforce Fresher’s who are looking to get a
jump start to their careers in Cloud computing Siebel and other CRM
products Salesforce Admin 201 Certification Training - Course Agenda
1. Introduction to Cloud Computing and SFDC Learning Objectives – In
this module, you will be able to understand Cloud Computing concepts,
SFDC building blocks Apps, Tabs and other elements, Business and IT
Benefits of SFDC, Different SFDC products and Editions, Development
environment & Sandboxes. Topics – History of computing, Service and
Deployment models in the Cloud, Market situation, Benefits of the SFDC
Cloud Platform, Products and Editions, Types of sandboxes and their
features 2. Building blocks of Force.com platform and Introduction to
the student master app Learning Objectives – In this module, you
will learn to build a custom app on Force.com platform, Understand
Company profile and License types, User licenses available in the
Developer Org, Page Layout, Search Layouts, Object Limits and you will
also learn about the App we are going to build during this course
Topics – How to sign-up for a free development environment, Look
Company profile, User licenses and License types, Introduction to
Student Master App, Creating your app, Key object and tab, Look at
Page Layout and Search Layout for that object, Look at some standard
objects like Accounts and Opportunities and Contacts 3. SFDC Data
model, Objects, Relationships and Fields Learning Objectives – In
this module, you will be able to understand Standard and Custom
Objects, Standard and Custom Fields and Datatypes, various
Relationships, Lookup Filters, schema builder and explain the
implications of deleting fields. Topics – Create Custom Objects
and understand various properties in the Object definition section,
Customize standard objects. What is possible and what is not possible,
Create Master Detail Relationship between two objects, Create a lookup
relationship between two objects, Create a many-to-many relationship
between objects, Create lookup filters to restrict number of records
in a relationship, View the objects created in Schema Builder, Delete
few custom field and understand the implications, Create different
field types in the student app 4. SFDC Security Model Org-Level
General administrative features and Object Level features Learning
Objectives – In this module, you will be able to understand
different levels Org-level, Object level, Record level, Org-level –
Profile and Permission sets Login hours, network level and Object
Level – Profile and Permission sets Topics – Introduction to
Security – Analogy, Introducing Org-level security settings with
profiles and permission sets, Introducing Object level security
settings with profiles and permission sets, Difference between
profiles and permission sets 5. SFDC Security Model Object, Record and
Field Level features Learning Objectives – In this module, you will
learn about Organization wide defaults, Role and Role Hierarchy,
Criteria based sharing, Manual Sharing and Apex sharing reasons.
Topics – Introduction to OWD, Introduction to Role and Role
Hierarchy, Introduction to record sharing – Criteria based and
Manual 6. Business Logic Learning Objectives – In this module, you
will learn to create, delete, and customize record types for custom
and standard objects, given a scenario, determine the appropriate
record types and business processes for custom and standard objects,
describe when to use and how to create formula fields, Enforcing Data
quality and Integrity and Validation rules. Topics – Need for
different business processes for different departments and leveraging
record types and page layout, Need for formula fields and different
types of functions, Different ways to enforce data quality, perform
basic field level validations 7. Business Process Automation Learning
Objectives – In this module, you will learn when workflow rules are
evaluated, the capabilities of workflow rules and actions, given a
scenario, identify the appropriate workflow solution. You will also
learn about the capabilities and use cases for the approval process
and Introduction to Lightning Process builder. Topics – Workflow
features and options, Approval features and options, Limitations and
Considerations for using workflow and approvals, Introducing Process
builder, Compare Workflow, Approval and Process Builder features 8.
Introduction to Sales Cloud Learning Objectives – In this module,
you will understand the different sales processes in any organization,
Sales Productivity Features, Lead management, products and price
books, campaign management. Topics – Capture Leads from website and
Lead assignment rules, Customize Lead, create queue, Key sales objects
Accounts, Contacts, Opportunity, Opportunity teams and Account teams,
Using Chatter for collaboration in the sales process across teams,
Reports -Standard and Custom reports 9. Introduction to Service Cloud
Learning Objectives – In this module, you will learn about the
capabilities of case management, given a scenario, identify how to
automate case management. You will also learn about the capabilities
of solution management, the basic capabilities of Communities, the
capabilities of the Community application, such as Ideas and Answers
and the capabilities of Sales force Knowledge. Topics – Capture
cases from website and email, Customize case process, Solutions,
Communities and Salesforce Knowledge 10. Data handling and processing
Learning Objectives – In this module, you will learn about the
considerations when importing, updating, transferring, and mass
deleting data, given a scenario, identify tools and use cases for
managing data. You will also learn about the capabilities and
implications of the data validation tools and the different ways to
back up data Topics – Data Handling and Processing Overview,
Exporting data and Regular Backup, Importance of record IDs, Install
Apex Data loader, Use the Import Wizard and Data Loader and compare
the features, Update , Upsert operations, Delete and Hard Delete
records, Transfer record ownership 11. Reports and Dashboards Learning
Objectives – In this module, you will learn about the options
available when creating or customizing a report, the impact of the
sharing model on reports, the options available when creating and
modifying dashboards and the capabilities of custom report types.
Topics – Execute a report with and without modifications, Create a
simple tabular report, Summary and matrix report, Add a chart and few
other features like highlighting , Create a custom report type and
store in a folder, User filters in reports, Create a simple dashboard
12. Salesforce 1, Lightning App Builder, Salesforce A, Outlook
Learning Objectives – In this module you will learn about the
capabilities of Salesforce1 and Salesforce and the installation and
synchronization options of Salesforce for Outlook. Topics –
Customizable parts of the SF1 app, security and customisable settings,
Navigation menu, Compact layouts and Mobile cards, Basic admin
activities on Salesforce A, Outlook and SF synch up 13. Activity
Management, AppExchange, Content and folder management Learning
Objectives – In this module, you will be able to identify use cases
for AppExchange applications, describe the capabilities of Salesforce
Content, describe how folders can be used to organize and secure
communication templates, dashboards, reports, and documents and
describe the capabilities of activity management. Topics –
Activity management – Tasks, Events and Open activities, Creating
and tracking tasks and events, Folders and Document templates and
AppExchange. 14. Chatter, Global action and Publisher Layouts Learning
Objectives – In this module, you will learn about the Global action
and publisher layouts and the features of Chatter. Topics – Chatter
groups, feeds, people, Files, Follow records, people, groups, Topics
and Files, Global action types-Create, Log a call, Custom VF page,
Custom canvas, Publisher layout, Global an Object specific actions.
Why Educera? Educera's training is the best and value for time & money
invested. We stand out because our customers · Get
trained at the best price compared to other training providers.
· Get trained by the best trainer in the industry.
· Get accesses to course specific learning videos.
· Get 100% Money back guarantee*. Training Fee:
Early Bird: Booking at least one month prior to the class start date
Training Venue: Venue will be confirmed to the classroom participants
one week prior to the workshop start date and online participants will
get the session attendance link before 4- 5 days of the training start
date. Venue is finalized one week prior to the start date so that we
can accommodate last minute rescheduling from the participants and we
do not incur additional cost for rescheduling or cancellation. For
more details please contact.
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29/01/2020 Last update