Effective Communication and Presentation Skills Course

IntroductionGood Communication Skills are essential. Being an effective communicator takes real skill. Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of your interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. To be effective in business, you have to communicate well. To be a good manager, you have to communicate exceptionally well. This course will highlight on key essentials for becoming a more effective communicator. On the other hand, it is not what you say but how you say it. If you make better presentations, you normally get the juicier projects! It makes people pay attention to your message and enjoy listening to your speech. You can advance in your career rapidly with effective presentation skills. It is good to acquire the necessary art of convincing and inspiring an audience to take action. This workshop will build the current skills in the techniques of making an influential, convincing and successful presentation.   Duration 5 Days  Course Objectives After attending this seminar participants will be able to: (with respect to communication skills) Developing awareness of how you create an impact Understanding how communication dynamics work Knowing what already works about you Developing skills as a leader and presenter Creating clear, compelling key messages Challenging what you currently do as a communicator Developing excellent listening behaviours Exploring influencing skills Dealing with difficult messages and handling crises Gaining practical presenting tools and techniques Managing nerves Making an Impact as a presenter Coaching sessions (one-to-one) Building confidence and more confidence Apply the 4 P’s of Persuasive Presentations – Plan, Prepare, Practise and Present Organise the information to be presented in a logical format, which is concise and audience focused Present information in an illustrative, engaging and in a three-dimensional way Keep to time Manage body language to look confident, approachable and passionate Know how to use the voice to entertain and project energy Prepare (or get someone else to prepare) relevant visuals, which are easy to see and understand Use bridging techniques to manage difficult questions and objections Be conclusive with a clear call for action   Course Content Module 1: The importance of effective communication at work and the effects of poor communication The stages in communication: sender -encoding – transmission – decoding - receiver Possible barriers to communication and methods to overcome them Ways to ensure effective communication in the workplace Different types of communication including oral, written, visual, and electronic and their relative advantages and disadvantages Module 2: Active listening skills Significance of non-verbal communication and body language Techniques of face-to-face and indirect communication, and when each is appropriate How to use feedback to check effectiveness of communication How to assess and develop own communication skills through feedback and reflection Module 3:  The importance of delivering professional presentations  Selection of relevant information content How to plan and prepare effectively for briefings (account for Purpose; Audience; Content; Form) Module 4: The value of various methods of data presentation – tables, graphs, charts, diagrams Prepare visual aids to support briefing or presentation Formal and informal presentation skills including platform techniques and visual aids Use of feedback to check understanding Module 5: How to evaluate briefings/presentations Practical presentation delivery from each candidate Final assessment check for award qualification